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Amanda R
Newcastle

Fantastic service and surroundings

Review of Tides Hotel
5.0 of 5 bubblesReviewed 15 Dec 2023via mobile
Loved the ultra colorful aesthetic! Such a bold move away from the standard boring hotel look it was a welcome surprise. Prompt and accurate service with delicious breakfast and love that I was left alone as much as possible as don't like being fussed over. Was lovely sitting outside people watching across the river
Date of stay: December 2023
Trip type: Travelled on business
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Toby Munro, General Manager at Tides Hotel, responded to this review
Responded 16 Dec 2023
Hi Rossco
Thank you for your review. We are pleased you like the colourful decor in the hotel and enjoyed the on site restaurant. We hope to welcome you back soon
Kind regards Elesha
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 12 December 2023

The Tides Hotel is in a great location very close to shops and cafes in the main part of Nelson.
Very friendly staff and a lovely restaurant with quite an extensive menu to choose from. The beds were complete bliss after four days away tramping. This is our second stay here and will certainly recommend The Tides hotel to anyone looking for comfortable accommodation
in a handy location to the centre of Nelson.

Date of stay: December 2023
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank kjmackenzie2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Toby Munro, General Manager at Tides Hotel, responded to this reviewResponded 17 December 2023

Hi Kjmackenzie
Thank you for taking the time to leave us a review. We are very happy to hear you enjoyed your stay with us and the handy location. We look forward to welcoming you back
Kind regards Elesha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2023

Amazing place. By far the best place we have stayed at on our travels. Everything has been thought of right down to the last detail. Nice outlook onto stream from the belcony. Walking distance to the city center . Definitely recommend to others.

Date of stay: November 2023
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Explore07759614099
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Toby Munro, General Manager at Tides Hotel, responded to this reviewResponded 17 December 2023

Hi Explore
Thank you for your review
We are thrilled to hear that we are the best Hotel you have stayed at! Such a lovely compliment to receive, thank you. We are pleased you enjoyed the river front views and noticed all the little details. We look forward to welcoming you back
Kind regards Elesha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2023

Excellent but was a bit confused when I booked as I thought I was booking through you not an agent. Please keep my details and advise the best direct way to book. The rooms are excellent with nice feature decor and I love the toilet seats.

Date of stay: October 2023
Trip type: Travelled solo
Review collected in partnership with this hotel
Thank KeithI104
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Toby Munro, General Manager at Tides Hotel, responded to this reviewResponded 13 October 2023

Good afternoon Keith
Thank you for taking the time to leave us a review! We are thrilled to hear you received excellent service from our team and received miles of smiles! The best way to book directly through the hotel is by giving us a call on 0800 468 357 we will always quote the best available rate at that time and booking directly means we can be a lot more flexible. When booking direct you have up to 12pm the day of arrival to change the dates or cancel if anything happens. We look forward to your next visite. Kind regards Elesha

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Reviewed 8 October 2023

Loved the big room didn't like the cheese board but had an awesome time. Had the bar bring up wine and food. The cheese sandwich took half an hour to arrive but they had made it fresh and omg it was so yum

Date of stay: October 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank polly p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Toby Munro, General Manager at Tides Hotel, responded to this reviewResponded 8 October 2023

Hi Polly
Thank you for leaving us another review! We appreciate you taking the time. Apologies regarding the wait time, this was ordered early hours of the morning, and we only have one staff member on overnight to cook and also assist with checking in guests so we appreciate your patience, Glad to hear it was worth the wait. Thanks again Elesha

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Reviewed 6 October 2023

Just finished delicious lunch! Great generous cheeseboard, super coffee and mum had baileys sundae and I had sticky date pudding , very indulgent but needed a “pick us up” and we had one. Service from Carelyn was warm and efficient. Thoroughly enjoyable

Date of stay: October 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank NelsonSI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Toby Munro, General Manager at Tides Hotel, responded to this reviewResponded 8 October 2023

Hi Nelson
Thank you for taking the time to leave us a review! We are thrilled to hear you enjoyed our cheeseboard, it's very popular as well as our sticky date pudding! I will be sure to pass your feedback on to Carelyn and let her know you really enjoyed her service! We hope to welcome you back soon
Kind regards Elesha

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