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Excellent but was a bit confused when I booked as I thought I was booking through you not an agent. Please keep my details and advise the best direct way to book. The rooms are excellent with nice feature decor and I love the toilet seats.
Date of stay: October 2023
Trip type: Travelled solo
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Toby Munro, General Manager at Tides Hotel, responded to this review
Responded 12 Oct 2023
Good afternoon Keith Thank you for taking the time to leave us a review! We are thrilled to hear you received excellent service from our team and received miles of smiles! The best way to book directly through the hotel is by giving us a call on 0800 468 357 we will always quote the best available rate at that time and booking directly means we can be a lot more flexible. When booking direct you have up to 12pm the day of arrival to change the dates or cancel if anything happens. We look forward to your next visite. Kind regards Elesha
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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
All reviews trailways hotel river view great location spa bath hotel restaurant nice room central location ground floor close to town an easy walk stayed nights visit nelson great place to stay south island comfy bed abel tasman balcony
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Loved the big room didn't like the cheese board but had an awesome time. Had the bar bring up wine and food. The cheese sandwich took half an hour to arrive but they had made it fresh and omg it was so yum
Date of stay: October 2023
Trip type: Travelled with friends
Value
Location
Service
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Toby Munro, General Manager at Tides Hotel, responded to this reviewResponded 8 October 2023
Hi Polly Thank you for leaving us another review! We appreciate you taking the time. Apologies regarding the wait time, this was ordered early hours of the morning, and we only have one staff member on overnight to cook and also assist with checking in guests so we appreciate your patience, Glad to hear it was worth the wait. Thanks again Elesha
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Just finished delicious lunch! Great generous cheeseboard, super coffee and mum had baileys sundae and I had sticky date pudding , very indulgent but needed a “pick us up” and we had one. Service from Carelyn was warm and efficient. Thoroughly enjoyable
Date of stay: October 2023
Trip type: Travelled with family
Value
Location
Service
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Toby Munro, General Manager at Tides Hotel, responded to this reviewResponded 8 October 2023
Hi Nelson Thank you for taking the time to leave us a review! We are thrilled to hear you enjoyed our cheeseboard, it's very popular as well as our sticky date pudding! I will be sure to pass your feedback on to Carelyn and let her know you really enjoyed her service! We hope to welcome you back soon Kind regards Elesha
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We stayed two nights while our daughter was in hospital. The staff are wonderful and made our stay- at very stressful time- very pleasant. The rooms are well kept and clean. We stayed a night on both sides (river and car park) and found noise and comfort was not an issue even though it was clearly a busy booked weekend. We ate all our meals in the restaurant and enjoyed every one. Being close to town was a bonus.
Date of stay: September 2023
Trip type: Travelled as a couple
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Toby Munro, General Manager at Tides Hotel, responded to this reviewResponded 8 October 2023
Good afternoon Amz We are thrilled to hear you had a great relaxing stay with us and enjoyed our on-site restaurant The Tides Bar & Eatery. We will be sure to pass on all your positive feedback to our team! We hope to welcome you back soon Kindest regards Elesha
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Fantastic place to stay. wonderful room clean tidy and great spa shower.. restaurant food was amazing .very close to town. Helpful and wonderful staff Would recommend highly staying here with family and friends.
Date of stay: September 2023
Trip type: Travelled with friends
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Toby Munro, General Manager at Tides Hotel, responded to this reviewResponded 24 September 2023
Hi Livvy Thank you for your review. We are pleased you enjoyed your stay and meals with us at The Tides. We appreciate you recommending us. We hope to welcome you back soon Kind regards Elesha
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The experience overall was fantastic. The service at the front desk was great, the room was clean and tidy, and the room service food from the kitchen was sublime. We enjoyed a great view of the river and Nelson City behind it. The only very slight disappointment was the couch which was not in great shape.
Date of stay: September 2023
Trip type: Travelled with family
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Toby Munro, General Manager at Tides Hotel, responded to this reviewResponded 24 September 2023
Hi Tony We are pleased to hear you enjoyed the Riverfront review and meals from our restaurant The Tides Bar & Eatery. We will be sure to pass your feedback on to our team at the Tides Hotel and we hope to welcome you back soon! Kind regards Elesha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC