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Triflyer
India

Wonderful hosts

5.0 of 5 bubblesReviewed 2 Jan 2020
Very warm and friendly and welcoming hosts. They went above and beyond in every way to make my stay memorable. For eg. I had traveled over 30 hours before I reached the hostel, my check in time was supposed to be 12 noon I recall (still much earlier than all others who only allow check in at 2 pm). I reached there by about 9 /9.30 am, and to my utter surprise they were kind enough to accommodate me and allowed me to take my room. It made a huge difference to me, given my tired condition then. The next day for some reason I had a small debacle with one of the tour bookings and that threatened that I would have to stay in the hotel instead of checking out if I couldn't go on the tour. They assured me they would keep the only vacant room then available in the hostel for me until my issue was sorted out. The issue got resolved and I went on the tour, but I cannot thank them enough for this gesture, it allowed me to tackle the issue with a calm mind. They also retained my belongings when I went on a trip to Abel Tasman and held it in their storage room under lock and key until I checked in again. The hostel vibes are very positive, the chocolate pudding idea is fantastic apart from the chocolate being delicious, it allows everyone to mingle. Enough wash rooms and toilets, clean place, good drying area. It is an easy walk from the market, more so the walk is a very pleasant one, as the route is nice too. The hostel is in a very nice residential area, so gives a good feel of Nelson. If I go back to Nelson, I would make sure I stay here again.
Date of stay: April 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (286)
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9 - 14 of 286 reviews
Reviewed 2 January 2020

I really liked my stay at Tasman Bay Backpackers. I had a car and didn't want to deal w/parking in Nelson's CBD (especially over holidays) so that lead me to select this place. And I'm glad I did. There is a small parking lot but also a ton of residential street parking. You're 15 minute walk to the CBD, walkable distance too to a few grocery stores (although car is easier if you're picking up multiple items).

There is laundry on-site but dryers are small so use the lines outside, kitchen gets jammed but is well stocked and there are a ton of fridges for cold stuff. Wifi is also great and works well in the rooms.

I was in a 4-bed and had plenty of room when we were full. Each person had their own part of the room for storage and it was pretty cool with windows open. But, there is no insulation in any room (as is common in NZ) so you can hear EVERYTHING. It can get really loud in the kitchen and common areas below the rooms and in the hallways.

Showers and bathrooms are good and clean. Can be busy in the AM but otherwise fine. Nice seating areas outside in front and behind the hostels.

The nightly "pudding" at 8pm is a cake with ice cream and pudding topping. And you should really go at 8pm because they can run out. It's not the most incredible cake I've had but I love that they do it and am sad I will have less of it in my nightly routine.

No real complaints overall. Would absolutely stay again and recommend it.

Date of stay: January 2020
1  Thank Bayjb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 November 2019 via mobile

Excellent place to stay. Everything about this place is outstanding. From the moment we arrived with a warm welcome everything was never any bother. Large kitchen, comfortable beds clean bathrooms, nice outdoor area to relax. Owners helped every way they can with advice and support plus suggestions. Top place.

Date of stay: November 2019
Trip type: Travelled with friends
Thank getdihere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 October 2019 via mobile

Traditional backpackers with really friendly and kind staff. We felt very welcomed.

There were a lot of people staying there at the time and about 50% seemed to have guitars and were keen to play them, all the time. Maybe this is your kind of thing but it’s not mine

Date of stay: June 2019
Trip type: Travelled as a couple
1  Thank kevinsV7775QB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 August 2019 via mobile

I have been contemplating whether to leave this review or not, but after thinking it through I am still frustrated.

My partner and I booked her for 2 nights. We were traveling down by car on the ferry. My partner was in a crash so we had to cancel. I called and canceled the reservation as well as canceled through Booking.com.

Few days later received an email advising of no show and I had been charged for 1 night? I called the property and was told 2 bookings were made, I advised the manager of our situation and he said to call Booking.com.

Booking.com advised that the booking had glitches and processed 2 times on different dates but as the property had charged they couldn’t refund. They called the property and told them what had happened.

The manager refused to refund and told them he was full that night and lost the room, that is not true. Booking.com has now refunded me but I though this was a pretty clear cut reasoning and the response from the backpackers left a pretty sour taste.

Date of stay: August 2019
Trip type: Travelled as a couple
1  Thank simpleas1992
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TasmanBayBP, Manager at Tasman Bay Backpackers, responded to this reviewResponded 22 August 2019

Hi Frances! There seems to be a misunderstanding here. When you called 2 weeks after you noticed that you were charged, you never mentioned that you called the property directly beforehand to make a cancellation. If you would kindly supply a call log from your phone that shows this, we would of course have cancelled the reservation free of charge. As it is, we got 2 reservations from you through booking.com for different dates. One was cancelled online free of charge, but the second booking for a different date was never cancelled by you. If there was a glitch at booking.com, they have certainly never advised us of that glitch. Again could you please provide proof of the statement that booking.com has said there was a software glitch please.Lastly, when you called we tried to explain that because we held your reservation for that night, no one else could have booked this room, which left us with an empty and unsold room for that night and therefore lost income.For this we charged according to our cancellation policy. At no time did we say we were fully booked. Feel free to email us directly if you have further questions.Thanks and kind regards

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Reviewed 12 August 2019

It was a nice friendly and clean place to stay on a budget.
Being close to town it was convenient but quiet.
They do a bonus of a chocolate pudding every night and although I didn’t get to try it it smelt great.

Date of stay: August 2019
Trip type: Travelled with family
Thank Alli Kat H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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