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FionnaH_12
Nelson, New Zealand
Dreadful sheets
2.0 of 5 bubblesReviewed 27 Apr 2021
Having stayed at this place some years ago we rebooked. Under new ownership the hotel rooms are sadly neglected. The bed sagged in the middle and the sheets were thick fleecy ones with matching pillow cases in the height of summer. Not only that but they had a bobble pattern on them like braille that was so dreadful to sleep on. We lay on a towel all night. Really unless they buy new sheets and actually understand what a guest needs, stay elsewhere!
Date of stay: February 2021
Room Tip: Anywhere else is best!
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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Reviews (37)
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4 - 9 of 37 reviews
Reviewed 18 January 2020

This is a wonderfully peaceful camping ground, with loads of power points, water taps, showers, toilets etc. The owner and his wife are very accommodating and go out of their way to help. It is also dog-friendly and not far from the shops in Hampden, can't praise it enough.

Date of stay: December 2019
Thank Robin00689
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
janene k, Owner at Riverside Haven Lodge & Holiday Park, responded to this reviewResponded 19 January 2020

Thanks for the review. We are here to help our customers and hope they have a wonderful stay. Enjoy your travel and we hope to see you again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2020

We had a corner room which was quite dark, and the polar fleece linens were an unusual choice in the middle of summer - but the main issue was the guests in the next room. Despite the kindness of the owners who showed us around and asked them to be quiet they persisted in playing loud music, swearing, and worst of all - smoking directly outside our room. The smoke filled the room.

My oldest son had some issues with the bed as the slats weren't evenly spaced on any of the beds, so his mattress sagged through.

The location is lovely- the river was great - I had no issues with any of the other facilities - but if I had wanted to stay with backpackers, I would have stayed at a backpackers.
Bit of a shame really.

Date of stay: December 2019
    • Value
    • Cleanliness
    • Service
Thank ellymack
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 October 2019

Made the right decision and decided to stay the night here on our way down to Dunedin. Worth it, the owners were lovely and super welcoming. They have a menagerie of friendly animals and it's situated on a picturesque river. Definitely worth $16 each for a powered camper spot.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank Jack R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 March 2019 via mobile

After a pleasant welcome our room was disappointing. The shower - toilet had no window or fan so the clean freshly painted room was dank. There were no bedside lights and only one power socket in a hard to use place nowhere near any horizontal surface. The bed linen on the kingside double bed was velveteen (yes, really!). There were no hooks to hang stuff up (though a couple of screws protruded from the wall) and no cupboard or ganging space. Given the good site and reasonably spacious room, the lack of simple finishing items reduced the value the place badly.

Date of stay: March 2019
Trip type: Travelled with friends
Thank KNBD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 January 2019 via mobile

A wonderful stay at this secluded campsite, lots for kids, giving parents that rest, time in the river, many great places, Morakei, Oamaru & Dunedin, Hampden a short drive down the road & has the biggest ice creams & best fish n chips.

The welcoming & hospitable staff who run this place, have been so kind & accomodating!

We stayed in the cabins, which were great! We will be back :-)

Date of stay: January 2019
Trip type: Travelled with family
Thank AnnaM17084
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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