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Caelen W
Wellington, New Zealand

Great option to stay close to the airport

4.0 of 5 bubblesReviewed 6 Jun 2024
The room was a good size and well presented. We had our 1 year old with us and Heartland did a great job of meeting our needs. The hotel provided a shuttle to and from the airport which was nice, easy to book and the driver we had was a safe driver. We booked long term parking also which we thought was a fair price the week.
Date of stay: June 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adelle Livett, General Manager at Heartland Hotel Auckland Airport, responded to this review
Responded 4 weeks ago
Thank you C_W_9424 for choosing to stay at the Heartland Hotel Auckland Airport. It was our pleasure to look after your family during your recent stay.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,807)
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Reviewed 4 June 2024

Stayed at Heartland for night before our flight and the night we returned. Rooms was clean and tidy and service excellent. Meal in restaurant was excellent. This was the 4th time we have stayed with them before and after our trips overseas and will be doing the same next year. Many thanks Heartland.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Linda P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adelle Livett, General Manager at Heartland Hotel Auckland Airport, responded to this reviewResponded 4 weeks ago

Thank you lindap04354MT for your continued support and we look forward to seeing you again next year.

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Reviewed 4 June 2024

Great hotel for an overnight stay before flying out. Everything was super easy. Checkin was quick, the room was spacious & clean, dinner in their restaurant was tasty, straightforward checkout and the shuttle to airport on time and great friendly driver. All in all a good stay.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank shez13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adelle Livett, General Manager at Heartland Hotel Auckland Airport, responded to this reviewResponded 4 weeks ago

Thank you shez13 for choosing to stay at the Heartland Hotel Auckland Airport. We welcome your feedback and look forward to seeing you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2024 via mobile

Great service. Large room, quiet. Food at the restaurant was very nice. Great free shuttle service to and from the airport. Could do with a touch of upgrade like carpets, but it was very comfortable despite of it. I would definitely stay again.

Date of stay: May 2024
Trip type: Travelled solo
Thank NT T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adelle Livett, General Manager at Heartland Hotel Auckland Airport, responded to this reviewResponded 4 weeks ago

Thank you NT T, Exciting news upgraded carpets are well underway and we have now completed over half of the hotel. We look forward to sharing these with you on your next stay.

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Reviewed 29 May 2024

Beautifully quiet room, no fridge noise, soft pillows, great shower. Room had everything we needed for our overnight stay. Efficient, friendly staff and helpful early wake up call. Free shuttles and friendly chatty drivers made our stay relaxing and enjoyable. Easy walk to shopping complex via walkways.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jet56770795264
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adelle Livett, General Manager at Heartland Hotel Auckland Airport, responded to this reviewResponded 4 weeks ago

Thank you Jet56770795264 for taking the time to give feedback on your recent stay. It is lovely to hear such pleasing comments and your stay was enjoyable. Thank you once again for choosing to stay at the Heartland Hotel Auckland Airport.

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Reviewed 28 May 2024 via mobile

Very friendly helpful staff
Very good restaurant with many choices for your appetite
Rooms very clean and beds extremely comfortable
Quiet rooms
Good location not far from airport
Shuttle runs regularly shuttle staff very friendly and obliging
Would certainly stay again

Date of stay: May 2024
Trip type: Travelled with friends
Thank Resort01268233863
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adelle Livett, General Manager at Heartland Hotel Auckland Airport, responded to this reviewResponded 4 weeks ago

Thank you very much Resort01268233863 for your High recommendation and taking the time to mention our team. The team and I look forward to welcoming you back on your next trip away.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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