Due to the unforeseen circumstances of flights cancelled, we were directed to Jet Park Hotel. Considering the stress of a busload of tired tourists (who waited on average of 2 hours in a queue to be accommodated), after cancelled flights, I have only praise for how the staff dealt with us. The restaurant and bar kitchen were closed by that time, but there were still snacks and drinks available for those in need. The room was small, but comfortable, crispy clean sheets and lovely pillows. A good night rest after a stressful arrival in Aotearoa. Our experience was so positive that we booked ourselves in the second night of enforced Auckland stranding, waiting for available flights.

We could not have felt more welcome when we arrived after a long flight at 11:30pm. The shuttle driver picked us up at international (and waited patiently while we got a bit lost!) with a friendly smile. The hotel staff were amazing, the room was superb, and the food was top notch. All the staff were super friendly and helpful, they even gifted us an upgrade. Just can’t say enough about how great Jet Park is! Really recommend this hotel if you need something handy to the airport.

We booked a family room for ourselves and our 2 children (aged 23 & 18). Was fantastic size with 2 double beds in one room and one double bed in the other. Also had a small kitchen area with a fridge and a couch, along with having 2 bathrooms.
We had dinner in the restaurant which was very tasty. Service at the start was fantastic, however if we’d wanted dessert or a second drink we were out of luck.
We also had breakfast there before leaving for the airport. It was ok, however some of the items were a bit luke-warm.
Have stayed here before and will definitely stay again. Shuttle service to airport is great.