The rooms are good - clean and adequate.
Meals are very disappointing. We stayed for one night before going overseas, spent $290 on meals for four people and all of us were disappointed. On returning from overseas we allowed hope to conquer experience and dined there again but elected for light meals. These were worse than our first experience. Neither of the staff members we told of our experience even said they were sorry.

So, it's convenient to stay and have the free shuttle to the airport but we will never eat there again.

Me and my family stayed there on 29 may 2024 because our flight got canceled so airlines provide accommodation there.
We love the service by all staff specialy f&b staff dinner and breakfast team especially dinner restaurant manager and morning FnB manager.
Front office staff on time of check in and check out were amazing and fast also I got amazing hospitality from them.
Sorry forgot all names but everyone was amazing.
In the last Gagan made amazing coffee for me.
Room was amazing and clean.
Food was delicious.
Everyone was very professional.
Thank you everyone to make our stay memorable.
I will book next time this hotel when I will travel again.

The people on reception were the friendliest people ever. Even though we arrived late they were accommodating with every aspect. Supplied me with the right power cord for my EV. They were very accommodating with our dog. The rooms, buildings, and gardens were spotless and fresh and attractive. Absolutely loved the Pacifica theme. We will be referring this place for sure.