I needed a place for an overnight stay before a flight from Auckland Airport, and selected this place. It was a good price for my simple needs. It is clean and quiet; I slept well. The desk is open 24 hours which is good for late arrivals. There is a free shuttle to the airport which is very convenient.
Used for 6 hours after arriving airport midnight. Arrived reception approx 1am but had to wait half hour whilst reception staff returned from picking up other guests. Very old motel with matching uncomfortable beds past their use by date. Typical airport motels taking advantage of relative monopoly. Some long term guests very abusive and loud. However, despite all this, the room was very clean and linen spotless. Recommend for stays less than a few hours, otherwise if you can safely drive, recommend stay at much better options for the money.
We stayed a night here after flying in in the evening. We had to wait approximately 30 minutes for the motel shuttle and needed to ring them twice. The room had been 'refurbished' and looked cleaner than our previous stay.
There were no electric blankets or extra bedding. We needed more as the night was very cool and we were uncomfortably cold.
The shuttle to the airport in the early morning left the accommodation on time and we were delivered quickly to the airport.
I would not recommend this place at all. I had so many complaints about our stay here. Absolutely disgusting rooms, we slept on a base and mattress that had no legs on the bed making it very difficult to get out of the bed.
On arrival at the hotel the receptionist was extremely rude to us and had the worst attitude. He needs to be fired for the disgusting way he talks to customers. He barked orders at us and was hard to deal with. I only stayed as we had a long travel day and I was so tired. The walls are paper thin and I could hear the person in the room next door snoring half the night! There was a hole in the wall next to the bed covered in duct tape and a hole in the bench in bathroom where the basin is! See photos. I would NOT recommend this motel to anyone. Look for somewhere else to stay that has better customer service where the receptionist doesn’t belittle it’s customers and one that has been properly maintained. Don’t waste your money on this.
