Situated near the Auckland airport and the hotel provides free shuttle to the Auckland domestic and international airport. Value for money. We stayed a night here. The only minus point is the smell in the toilet but it’s not disturbing though and I m still giving this hotel a 4 stars given its location from the airport. Overall I would say we were all satisfied.
Kia Ora,
Thank you for your kind feedback, we look forward to welcoming you to our hotel sometime and for sure you’ll enjoy your stay with us.
Bes regards
Auckland Airport Kiwi Hotel
What an outdated dump mould and damp in the walls scruffy furniture poor value. In this day and age it isn’t hard to provide decent clean accommodation this is not the case here. At least the transfer too and from the airport works well
Kia Ora,
Thank you for your feedback. I apologize that you did not enjoy your stay with us but am happy to inform you that we have undergone a massive refurbishment and our facilities/amenities have all been given a makeover. We hope to welcome you again in the near future.
Booked this hotel very last minute due to a flight delay. Close to the airport. Free shuttle bus. Very average room but comfortable bed, nice linen, adequate shower. For $150 for the night it was fine. Some noise from car park outside bedroom window.
Kia Ora,
Thank you for your feedback and review. We hope to welcome you again in the near future.
The website implied this hotel was close to Auckland Airport....it is not. On check in we were concerned about the state of the hall/reception, kind of old, need of paint and a new carpet. On opening our room door we were greeted by a lovely clean soapy smell...apparently it was from a can. The bed was clean and neatly made...a plus. The carpet had not been vacuumed, we did not have any towels, not sure the last time the bathroom was given a through cleaning....it was "clean" but not hotel clean. The head board was dislodged from the wall. Food was mediocre. A terrible way to end a wonderful vacation in NZ. Luckily? we only had a few hours to sleep and then return to the airport so.......
This place is an absolute dump. We paid over $400 for this, thinking we were going to get a reasonable quality hotel compare to what we’ve been getting in Europe for the last three months. Breakfast was included. We had a welcoming committee of cockroaches in the bedroom. The place is tired and rundown. We went for breakfast this morning which had the cheapest ingredients you could possibly imagine. This is compared with the breakfasts we have been getting at hotels throughout Europe similar rated hotels which have been like gourmet meals by comparison. You have to pay for a hot breakfast which is always included in hotels throughout Europe no extra cost.. The cleanliness of the rooms was very much in question I’ve added some photos. There’s some shoddy reparations that make the place look very shabby. Don’t be fooled by the photos in the advertising. This is the proverbial phrase mutton dressed up as lamb.I shudder it to think what tourists arriving in New Zealand from overseas would feel arriving at a place like this at advertises it self as a Kiwi hotel.
Kia Ora,
Thank you for taking your time out and providing us with your feedback. It’s a disappointment that you have not enjoyed your stay with us, and we are sorry that you didn’t receive what you expected. This is not how we are. we are very particular when it comes to our guest needs, the issue that you arise has been passed to our housekeeping team. Looking forward to welcoming you again to our Hotel and we promise you won’t be disappointed this time.
Kind regards
Auckland Airport Kiwi Hotel
