the only good things about this hotel are the location, the free parking and the shuttle. it is filthy, the mattress protector was literally stuck to the mattress, the pillows! yuk dirty ashtrays everywhere, horrible and the girl at reception just shrugged her shoulders.
We recently stayed in the deluxe two bedroom family apartment (#31 upstairs & #21 downstairs), before & after our trip to Rarotonga. We were a group of 2 couples. Parking was right outside our room which was fantastic. Indicate a downstairs room if you do not want to carry your bags up the stairs.
Rooms were great & all that we needed, with 2 separate bedrooms & a large enough kitchen/dining area & bathroom. TV, aircon's, & free wifi were all operational at the time of our stay. Room cleanliness I would rate a 3.5 out of 5 (our room was not dirty as many past reviews have indicated - some historical staining & tired areas contributed to a lower score). I will give the owners a few suggested tweaks & feedback directly to them in a separate email.
To have free secure carparking while we were away & free shuttle service to/from the airport was bonus & fantastic!! You will need to load your own bags onto the shuttle trailer ~600mm off the ground, but if you are not prepared to lift your own bags then you should not pack a heavy bag & expect someone else to injure their back lifting it.
We had an amazing Indian dinner delivered to our door the first night from Indian Express at 149 D Kirkbride Rd (menu's are in the rooms), pay over the phone or upon delivery. We also checked out the Post Office Public House only a few minutes from the Airport Lodge at 55 Montgomerie Rd for lunch - which was fabulous!!
We would stay again & recommend as a good value option for a group, considering room configuration, service available & proximity to the airport.
Shuttle to/from airport was the only positive in our experience with this motel. The room was disgustingly filthy (see photos). Wouldn't even put our bags on the sofa bed, let alone sit on it. Touched as little as possible during our stay and left feeling dirty. Expensive. Never again.
Worn and outdated and far from clean enough. Overnight stay okay but nothing else. Shuttle service from early hours a bonus but be prepared to load and unload your own bags in and out of the shuttle trailer which is quite high to lift heavy bags, NO assistance from the shuttle driver is permitted ! However found nothing on their website clearly outlining this situation.
The 1 bed units need a complete refurbish, fridge rusty at base, drapes torn, shower trap fallen apart leaving a hole to catch your foot, carpet multiple stains and dishes in a unpleasant dirty state.
Their newer more expensive units studio and 2 bed are better, but still lacking in cleanliness with kitchen crockery and utensils left in the cupboards dirty, needing washed thoroughly before we could use them.
Yuck! Two bedroom unit was dark, dirty and stained. Cigarette butts outside the lounge door and stunk of stale cigarette smoke. Carpet was badly marked and stained as was the bath. We checked in and checked straight back out again. No refund as apparently this unit is perfectly acceptable.Really??????
