Dad, a great supporter of hotel for 20yrs plus, including recommending many people, had to cancel his one night stay at hotel when cruise cancelled at last minute due to corona virus.There was nothing he could do to cancel within the hotel's cancellation policy time. Very disappointed when after speaking to the manager he declined to even give him a credit, Very brassed off!
I booked in to be close to the airport and paid for 2 nights. $170 per night. Made a tea and sat down outside then after that decided to have a shower. Saw the filth in the bathroom and took photos to show management as I couldn't stay in such a dirty place so asked for a refund. Manager was polite but owner, who didn't speak English, decided I had to pay for first night despite it only being mid afternoon and I'd only been there 2 hours! I just want people to be warned as I was led astray by the reviews which said how clean it was! Also while I was in the office waiting for a decision a man came in and booked a room for ONE HOUR. Manager said rooms were available for this purpose! Yuk. The photos speak for themselves. The first one is the bathroom window which was covered with a net curtain, the second one a corner of bathroom, the 3rd is inside the shower and the 4th what lurked beneath the drainage hole in the shower. Gross.
This hotel allowed me to check-in late and check-out early with no hassle. The room was clean and tidy and it was a decent place to stay near the airport. There was a large bath in the bathroom which was a nice place to relax.
Check-in and check-out were quick, efficient and fuss-free. Very friendly staff. The free shuttle was on time early in the morning outside our room. On our return, we just had to call them from the luggage pick up and once we got through custom, the shuttle was out waiting for us. A big bonus when travelling with a four years old tired child.
Room was clean and tidy. Beds very spacious and comfortable. A new pump installed which in full winter heated up the room very quickly. We had the room with the spa and I will definitely book this one again as it is wonderful to soak after a long trip. You are near the airport and it is a motel for travellers so I recommend bringing earplugs as there will be a few noisy travellers coming and going during all hours. Free parking for our five nights away. Lots of takeaways choices nearby if you have a car. It was handy for us to have a fridge, mini kitchenette and microwave to heat up food. Will definitely return.
Stayed here for 1 night prior to flying overseas next morning. Good for overnight stay, bed and pillows very comfortable. Room clean and front desk helpful. Left our car there for 5 weeks and no problem there, Paid for extra days after the free 10 days. Would stay again,
