I got burned by the whale watch boat company as well. Thankfully Wings Over Whales offers a great and completely unusual experience. You get your own window seat and the pilot makes every effort to make sure everyone gets plenty of chances to see the whales and dolphins. The views of the Kaikoura landscape were also gorgeous. Great pilot. They also have a shuttle you can book for a small fee from Kaikoura city center, if you don't have a car.
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