I would avoid booking with this hotel - on 29 October we booked a 1 night stay for a trip in February 2024 ( requiring payment in full up front) but due to a change of plan, cancelled the booking on 5 November . We received confirmation of the cancellation from the Hotel on 7 November confirming that the cost would be refunded back to the credit card. Despite several follow up communications no refund has been received - this smacks of incompetence or worse