We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Alan I

Totally Unacceptable Behaviour

1.0 of 5 bubblesReviewed 12 Dec 2023
I would avoid booking with this hotel - on 29 October we booked a 1 night stay for a trip in February 2024 ( requiring payment in full up front) but due to a change of plan, cancelled the booking on 5 November . We received confirmation of the cancellation from the Hotel on 7 November confirming that the cost would be refunded back to the credit card. Despite several follow up communications no refund has been received - this smacks of incompetence or worse
Date of stay: November 2023
Trip type: Travelled with family
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen Barnes, Owner at Kaikoura Boutique Hotel, responded to this review
Responded 29 Apr 2024
OMG! Have you been refunded? Please call the hotel and select 3 for reservations if not.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$229
  • Hotels.com
    $219
  • Agoda.com
    $176
  • Trip.com
3.5 km from Kaikoura Boutique Hotel
Free Wifi
Free parking
$114
  • Expedia.com
  • Hotels.com
    $103
  • Priceline
2.1 km from Kaikoura Boutique Hotel
Free parking
Pool
$214
  • Expedia.com
  • Priceline
  • Hotels.com
    $225
2.9 km from Kaikoura Boutique Hotel
Free Wifi
Free parking
$213
Fully refundable
  • Expedia.com
  • Hotels.com
    $191
  • Priceline
1.7 km from Kaikoura Boutique Hotel
Free Wifi
Free parking
$164
Fully refundable
  • Expedia.com
  • Agoda.com
    $134
  • Priceline
3.4 km from Kaikoura Boutique Hotel
Free Wifi
Free parking
Perfect waterfront location
  • Expedia.com
  • Hotels.com
    $230
  • Priceline
0.1 km from Kaikoura Boutique Hotel
Free parking
Beachfront
Get rewarded with One Key
  • Booking.com
    $120
  • ZenHotels.com
    $118
  • Hotels.com
    $120
1.8 km from Kaikoura Boutique Hotel
Free parking
Heated pool
  • Expedia.com
  • ZenHotels.com
    $231
  • Hotels.com
0.3 km from Kaikoura Boutique Hotel
Free Wifi
Free parking
  • Expedia.com
  • ZenHotels.com
    $314
  • Hotels.com
0.2 km from Kaikoura Boutique Hotel
Free Wifi
Free parking
  • Expedia.com
  • ZenHotels.com
    $218
  • Hotels.com
7.8 km from Kaikoura Boutique Hotel
Free Wifi
Free parking
View more hotels in Kaikoura
Reviews (549)
Filter reviews
549 results
Traveller rating
308
152
51
19
19
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
308
152
51
19
19
Show reviews that mention
All reviews courtyard room main building small hotel breakfast was excellent overlooking the sea bed was comfortable a lovely stay seal colony across the road jen town views esplanade platter nz host units
Selected filters
Filter
Updating list...
12 - 17 of 549 reviews
Reviewed 11 December 2023 via mobile

The Kaikoura Boutique Hotel is located in an enviable position right on the beachfront in Kaikoura close to the town and all its amenities and attractions. The property itself is charming and well presented, offering lodgings but also open as a champagne/cocktail bar to the general public. We were only in Kaikoura for 2 nights for a pre booked whale watching tour and picked this place due to its close proximity. Our room in the main house was large, well equipped and immaculate with exquisite views from our own private terrace. By this point we’d been travelling a solid 13 days so were bored of constantly eating out for breakfast lunch and dinner. Instead we opted to buy a few beers and picky bits and have dinner on our terrace enjoying the amazing mountain and sea views. The owner was extremely lovely and welcoming and gave us lots of tips and suggestions on how to spend a very rainy day in the town. I would definitely recommend this hotel to anyone planning a stay in Kaikoura.

Room tip: Free parking. Rooms in the main house are apparently much larger and come with a balcony.
Date of stay: December 2023
Trip type: Travelled as a couple
Thank james_chairman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 October 2023

I struggled selecting a hotel for our anniversary celebration in Kaikoura, but am so pleased that I booked the Kaikoura Boutique Hotel. We had a beautiful room and balcony overlooking the ocean. The service was great and the continental breakfast was perfect.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank tcc1056
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 October 2023

A wonderful place to stay on the waterfront Hospitality by the owner and
staff is first class The cheeseboard ( with the Martini if you wish ) is to die for . Overall the trip up from Christchurch for a meeting was capped off with the night in the Hotel

Date of stay: October 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank lindsaylloyd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 August 2023

We stayed at the Kaikoura Boutique Hotel in a historic waterfront room and what a total delight the entire experience proved to be! I wish we had booked an additional night - we will next time! After living in Aotearoa New Zealand for over a decade, this is easily the best hotel accommodation we have stayed in here ... and we've travelled alot. The room was excellent: spacious, warm on arrival, excellent bathroom, immaculately clean, view of the mountains to the left and ocean in front, great bed and an easy 15 minute walk to the Pier Hotel. We enjoyed great cocktails in the cosy bar and the breakfast downstairs is not to be missed and really great value: a lovely cafe atmosphere, excellent barista coffee and cut above bread, fruit, muesli, yoghurt and eggs. Add to this an incredibly warm welcome and farewell from Jen who looked after us throughout. This place is a cut above and we'll be back.

Room tip: The historic waterfront room is great!
Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Josie1232003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen Barnes, Owner at Kaikoura Boutique Hotel, responded to this reviewResponded 14 August 2023

Thanks for your beautiful and kind words. Love it when the hotel delivers the experience we strive for.
Also, a big thanks for staying with us during Winter. Kaikoura is a seasonal tourist town that does it tough off-peak. Having travellers like you around literally ensures we survive, in every sense of the word.
See you again we all hope, Jen x

PS It's thanks to feedback like yours and others over recent months that it feels like we might be past those occasional covid-inspired "staff issues" - fingers firmly crossed :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2023

If you haven't visited this awesome Hotel, do so soon.
Everything was well above the service we have experienced else where.
Staff were so welcoming and the atmosphere so relaxing but sophisticated I wished we were able to stay longer.
Well be back with out a doubt.
Thank you Jen

Date of stay: August 2023
Trip type: Travelled as a couple
Thank Karen M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen Barnes, Owner at Kaikoura Boutique Hotel, responded to this reviewResponded 12 August 2023

Beautiful review, yay, thank you.
Relaxed yet sophisticated... nailed it.
Going to use that :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews