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Review Highlights
Bike and accessories hire and shuttle service

Great Company, not only providing the service we needed for bike hire, bag drop at our... read more

Reviewed 6 March 2020
123wilma
,
Auckland, New Zealand
Service with a smile!

Thanks so much Chris, for your care and attention in making sure we had a memorable cycle trip. We... read more

Reviewed 25 April 2019
RomyT882
,
Pomona, Australia
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Reviewed 6 March 2020

Great Company, not only providing the service we needed for bike hire, bag drop at our accommodations and personal shuttle service, but they went over and above to assist us. A very friendly and informative team. Thank you, your help was much appreciated.

Date of experience: March 2020
Thank 123wilma
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dan T, General Manager at Wilderness Trail Shuttle, responded to this reviewResponded 9 March 2020

Thank you for your review. It is great to know you we were able to provide you with a good experience on the West Coast Wilderness Trail.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2019

Thanks so much Chris, for your care and attention in making sure we had a memorable cycle trip. We appreciated that you went out of your way to make sure we were safe after all the rain and washouts. A great service with our bags and shuttle rides, lots of advice and knowledge given to us. Would highly recommend Wilderness Trail Shuttles to all.

Date of experience: April 2019
Thank RomyT882
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 April 2019 via mobile

We had two shuttle rides - beginning (Hokitika to Ross with Bob) and end (Greymouth to Kumara with Chris). Both on time (or early at our request) and great experiences. Both drivers shared willingly of their knowledge of the region, and its history.

But special big ups to Chris who is a driving force behind all things Wilderness Trail, including writing the guidebook. This is a guy who wears his big West Coast heart on his sleeve, and should be treasured for that.

Thanks guys.

Date of experience: April 2019
Thank Totosfamily
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 25 March 2019 via mobile

We were picked up in Ross after completing the WCWT and taken back to Greymouth. Chris was a mine of information about the track as was involved in its development. Very good driver. Also found some excellent resources on his website about the trail. Particularly the Larrikans loop walk by Kumara.

Date of experience: March 2019
Thank Andrew G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 February 2019

Chris was terrific! He knows the trail in detail, and he was very patient and helpful in setting me up with a rented ebike. The shuttle service was reliable and I enjoyed the ride. I suggest contacting them through email rather than phone, as I had trouble connecting with them by phone - not their fault I’m sure. They were quick to respond to my emails.

Date of experience: February 2019
Thank Sylvia N
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
WTShuttle, Owner at Wilderness Trail Shuttle, responded to this reviewResponded 19 February 2019

Many thanks for your review. Yes we very much prefer emails so we can ensure contact with our riders is promptly responded to and we get all the details correct. Operating a busy shuttle business and trying to communicate by phone can be difficult. We have learnt that a paper trail is essential in our business to ensure accuracy and a great outcome for all.
Chris

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