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Graham G

Service excellence.

5.0 of 5 bubblesReviewed 28 Feb 2019
My partner and I spent a relaxing overnight at the Asure Motel. The room was spotlessly clean and tidy, the accessories and fit out were top quality. The manager Lynda gave us great service and information, helped us with directions to a great restaurant in walking distance, and even went out of her way to help me locate and book a room for the next night on our journey. Outstanding service, the best of our trip to New Zealand.
Date of stay: February 2019
Room Tip: The nearby hotel has great breakfast and dinners. All rooms are well located.
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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7 - 12 of 119 reviews
Reviewed 6 February 2019

My Husband & Myself stayed at Asure Highpark Motor Inn Greymouth for one month in January 2019. From the moment we stepped in to the Reception, we knew we had chosen wisely, The Managers Lynda & Kevin welcomed us in such a nice way, we felt at home immediately. Our apartment was lovely, we were able to cook ourselves a meal in the little kitchen, which had all the cutlery, crockery, utensils that we needed. The bathroom had a spa bath with shower over, the lovely fluffy towels & face cloths were changed every Day, the toiletries were replaced daily. The bed & pillows were so comfortable,the sheets were changed every three Days. The housekeepers came in Daily to clean through our apartment, it was spotless. Bbq's & tables & chairs are in the ground for residents to use. The Launderette is furnished with washers & dryers which I used Daily. Lynda & Kevin are so kind & thoughtfull, they give us a first class service, nothing is to much trouble. We can highly recommend this really good Motel to others. A BIG thank you to Lynda & Kevin

Room tip: Our room was so nice & quiet, we didn't hear any noise from the next apartment next door.
Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Jacqueline b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 January 2019 via mobile

Nothing out of the ordinary.
Plastic bathroom fittings. Dripping taps done up so tightly they are difficult to turn on. Poor water sealing.
Double bed in my room.
Liquid soap/shampoo dispenser half way up the shower wall.

Date of stay: January 2019
Trip type: Travelled on business
Thank JenniferR5989
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 September 2018 via mobile

Comfortable and clean units, friendly and efficient owners, very welcoming. Even complementary biscuits that appear to be home made. Full range of Sky channels available on both tvs individually. Recommended stay, also close to Hockey turf and swimming complex

Date of stay: September 2018
Trip type: Travelled on business
Thank graeme638
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 July 2018 via mobile

Stayed here for 2 nights in the 2 bedroom unit. Found the unit was clean & tidy. Hosts were very friendly & helpful. This motor inn is close to town & the aquatic centre. Easy parking outside unit, highly recommend.

Date of stay: July 2018
Trip type: Travelled with family
Thank RachelM6079
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 July 2018 via mobile

Well we have just had 2 nights in this motel and are so very impressed . We chose it randomly on booking.com and couldn’t ask for a nicer motel plus the owners were so friendly and helpful. It was so clean you could just about eat off the floor. Very well equipped and the beds were just lovely . Even had homemade cookies - wow!! Well done to Lynda and Kevin - these motels are a real credit to you !!! 🤗

Date of stay: July 2018
Trip type: Travelled with family
Thank weirandjulie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HighparkMotels, Owner at Asure Highpark Motor Inn, responded to this reviewResponded 8 July 2018

Thank you, pleased you enjoyed your stay :)

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