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travelmojo1006
Seattle, Washington

The owner went above and beyond, then even more...

5.0 of 5 bubblesReviewed 31 Oct 2017
We stayed in the Asure Highpark Motor Inn for one night in October, 2017. We took the train from Christchurch, spent the night in Greymouth then returned by train the following afternoon.

The Asure Highpark Motor Inn was clean, comfortable and quiet. The internet was fast and free. But most impressive was the service provided by everyone we encountered at the property. A few examples -- I forgot the cord to charge my phone. The owner's son was in the office, his response was do you want to know where to buy one in town or can I lend you one for the night? We walked from the train station to the hotel (about 30 minutes) but the owner offered to drive us from the hotel to the train for the return trip. Instead, at our request, she suggested a lunch place and took us there. We left something in the room. The owner returned to the restaurant 20 minutes later with our left behind bath bag. That is service I have never received from any hotel, even the fanciest. Thank you Lynda, I hope we return to Greymouth just so I can thank Lynda again in person!
Date of stay: October 2017
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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HighparkMotels, Owner at Asure Highpark Motor Inn, responded to this review
Responded 1 Nov 2017
Thank you, was lovely to meet you :)
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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19 - 24 of 119 reviews
Reviewed 15 September 2017

very helpful and we were greeted by some home baking with the tea and coffee yummy too thankyou room very clean and comfortable and a short walk from a very good restaurant and rec centre with pool complex with water slides lovely gardens and BBQ area when the weather is warmer

Date of stay: September 2017
1  Thank janetwilcu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 April 2017

We found this by just driving around. As it was NZ school holidays nearly everywhere was full but here they had a large family suite. The rooms were spacious and very clean.
The lady on reception could not have been more helpful and the restaurant 100m up the road was wonderful.
We were also allowed a late checkout at no cost.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Andy B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2017 via mobile

Stayed here with family. Good sized unit and good quality overall. Great to have mysky available. Only small gripe is that we were keen to use the spa bath unit but the water pressure is so feeble that it would have taken half an hour to fill the sizeable tub! Apart from that a good quality option.

Date of stay: April 2017
Trip type: Travelled with family
Thank mares71
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 March 2017

We arrived late in the afternoon to a very friendly welcome from Lynda. She was very helpful, recommending a nice place to have a meal. The unit was very comfortable and we had a spacious room that was clean and tidy.

Date of stay: March 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank traveller35302
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 February 2017

I arrived with a trailer after a long trip from Dunedin. The host found a park for me and was very welcoming. The room was spacious and very clean. The motel is on the main road but very little if any noise. Plenty of hot water and a great pressure. Real nice to get two free bickie's on arrival.Have booked to stay again

Date of stay: January 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank 1johnnyboy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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