Very bad motel no hot water,no spa pool has been broken for awhile,no pool table has been broken for awhile ,we booked there because they advertised these amenity,toilet stopped flushing,there super fast wifi you could not log on,they let people put on there washing at 10.30 at night which was very noisy that woke us up,the traffic noise is horrific ,
Got off the TranzAlpine train, picked up a rental car and went to our pre booked motel ( Flight Centre booking ) The motel is very dated, decor is aged and is out of town at Paroa. Hooked up to the wifi but it was very weak and kept on losing internet.
Happy with the accommodation that we received for the price we paid. Situated near the beach and on SH6 made it a good location. Would stay here again, friendly staff with recommendations on what to do.
If you die and go to hell this is where you will wake up. Our room stank of old cigarettes and the decor was very run down. The games room was like the set of an abandoned 1970’s horror film and the freezer looked like an installation art work by David Lynch. This place is a real dump. Avoid at all costs.
We had booked this motel for my family's stay in Greymouth. We ,family of 4 (2 adults,1 kid and i infant) was travelling shortly (2 weeks) after the flooding in South island. We arrived in Christchurch and was planning to travel to Greymouth (stay at CharlesCourt motel) and travel through westcoast staying at a few different locations as planned in our iternerary. However after floods there were road closures between Greymouth and Fox Glacier which impacted our journey. We called up Charles Court Motel the day before we were due there to see if they were still open and functional as we heard from people inChristchurch that no one really travels there and is not recommended until after the road works finishes (it was basically a bridge collapse). Anyway even after several phone calls no one answered at the motel and we were forced a detour.Our bookings were through flight centre and therefore their emergency helpdesk helped us with a booking in a different location. Now when we later on contacted the motel for a refund they declined saying the route to the place from christchurch was open (eventhough you basically have to come back to christchurch to go anywhere else). And you should remember that the motel itself didn't answer any of our phone calls ,they were not really functioning I believe. So very unprofessional and declining even any refund for a cancellation and even the flight centre personnel were also telling us on those days they were not able to reach these people. So I wouldn't recommend this place, very unprofessional and unreliable I would say.
