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Gemma R
Wellington, New Zealand
Comfy bed, no frills, cleanliness was not up to standard
3.0 of 5 bubblesReviewed 27 Nov 2020via mobile
We selected Charles Court based on price, location and onsite facilities.

I will get the negative out of the way first. The unit was FILTHY and well below even minimum standards. Visable Mould, rust, dirt, dust and muck throughout the unit, musty smelling, food splats around the kitchen and bin and all over the dining chairs, oven was dirty, table top was dirty and food was stuck in all the grooves around the outside of the tabletop, TV had no remote, light shade in the bathroom was FULL of dead bugs, finger prints all over the mirror, one of the towels used after a shower reeked of heavens knows what but man it STUNK. The smell transferred onto my body afterwards which required another shower. Lots of noise out in the forecourt area, from what appeared to be an emergency accomodation/long term guests who were smoking out of their unit doors, and continually stared at us or opened curtains to watch what we were doing whenever we emerged from our unit which we found uncomfortable. Playground which has massive potential but needs some serious maintainence. The hot water in the shower was constantly going boiling hot and cold I think this was when the next unit were turning on their taps, really annoying when you just want to relax after a busy day.

Otherwise, the bed was very comfortable, check in staff helpful and accommodating, not too far from town and main attractions etc, units were spacious and warm, lovely laying in bed listening to the roar of the sea nearby, no road noise, awesome pool and bbq area, good easy parking and excellent wifi reception.

Date of stay: November 2020
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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3 - 8 of 156 reviews
Reviewed 22 November 2020 via mobile

Very bad motel no hot water,no spa pool has been broken for awhile,no pool table has been broken for awhile ,we booked there because they advertised these amenity,toilet stopped flushing,there super fast wifi you could not log on,they let people put on there washing at 10.30 at night which was very noisy that woke us up,the traffic noise is horrific ,

Date of stay: November 2020
Trip type: Travelled with family
1  Thank drn682
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 November 2020

Got off the TranzAlpine train, picked up a rental car and went to our pre booked motel ( Flight Centre booking ) The motel is very dated, decor is aged and is out of town at Paroa. Hooked up to the wifi but it was very weak and kept on losing internet.

Date of stay: October 2020
    • Value
    • Location
    • Service
1  Thank Harley2010-11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 July 2020 via mobile

Happy with the accommodation that we received for the price we paid. Situated near the beach and on SH6 made it a good location. Would stay here again, friendly staff with recommendations on what to do.

Date of stay: July 2020
Trip type: Travelled with friends
Thank timarutycoon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 January 2020 via mobile

If you die and go to hell this is where you will wake up. Our room stank of old cigarettes and the decor was very run down. The games room was like the set of an abandoned 1970’s horror film and the freezer looked like an installation art work by David Lynch. This place is a real dump. Avoid at all costs.

Date of stay: January 2020
Trip type: Travelled with family
Thank Donationi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 January 2020

We had booked this motel for my family's stay in Greymouth. We ,family of 4 (2 adults,1 kid and i infant) was travelling shortly (2 weeks) after the flooding in South island. We arrived in Christchurch and was planning to travel to Greymouth (stay at CharlesCourt motel) and travel through westcoast staying at a few different locations as planned in our iternerary. However after floods there were road closures between Greymouth and Fox Glacier which impacted our journey. We called up Charles Court Motel the day before we were due there to see if they were still open and functional as we heard from people inChristchurch that no one really travels there and is not recommended until after the road works finishes (it was basically a bridge collapse). Anyway even after several phone calls no one answered at the motel and we were forced a detour.Our bookings were through flight centre and therefore their emergency helpdesk helped us with a booking in a different location. Now when we later on contacted the motel for a refund they declined saying the route to the place from christchurch was open (eventhough you basically have to come back to christchurch to go anywhere else). And you should remember that the motel itself didn't answer any of our phone calls ,they were not really functioning I believe. So very unprofessional and declining even any refund for a cancellation and even the flight centre personnel were also telling us on those days they were not able to reach these people. So I wouldn't recommend this place, very unprofessional and unreliable I would say.

Date of stay: December 2019
    • Service
Thank preethasathu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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