Sorry, you didn't enjoy your trip, as it is very rare to have disappointed customers. So we take this very seriously.
Our job is that we try to provide the best fun possible, for every client that comes through our gates.
However, our clients need to respect the gear. If they don't then it makes it difficult to have a successful trip. As much as we want them to have fun, we don't want anyone getting hurt or any damage done. What made it more challenging is we had other riders on the same who are enjoying there tour but wasn't interested in riding hard and fast as you wanted to go. So the guide had to cater for both different riding groups at the same time. Because of the nature of our tracks mud and terrain and many obstacles. We drive to the group and conditions. Not sure about the switch you are talking about as there is no switch. Also, a bit of confusion regarding the guide driving the buggies and they only guide on the Quads. I think he may be talking about the tourist getting around one sharp corner in one go. Yes, I agreeyou should not be compare to other tourists who may get around in one go. I have spoken to him about that. We want you to have fun as much as we do without damaging vehicles that may occur through hard and fast riding.