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“Terrible experience, we won't be back”
Review of Turkuaz Cafe

Turkuaz Cafe
Ranked #9 of 27 Quick Bites in Whangarei
Cuisines: Turkish
Restaurant details
Reviewed 26 November 2023

How disappointing to think we spent $70 on mostly dips. Mixed grill was terrible in its presentation, chicken and lamb both tough...we left alot of the food behind on the plates.
Best part of the meal? The chips @ $8.50 a bowl and the water.
Also leaving your child in the vehicle for at least half an hour while we were sitting there isn't responsible. Both the child and us, your customers clearly weren't the priority but rather the long in-depth conversation amongst the 4 of you was.
Terrible dining experience that deserves a refund.
We won't be back

Date of visit: November 2023
    • Value
    • Atmosphere
    • Service
    • Food
Thank Gina E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (132)
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7 - 11 of 132 reviews

Reviewed 12 April 2023

Well we didn't expect the food to be like this. While our car was getting it's Warrant of Fitness (WOF) at the Honda dealership where we bought it, we walked down Rathborne Street a few dozen meters to a restaurant called Turkuaz Cafe. We were familiar with the restaurant that used to be there so we thought we'd give it's replacement a go.

The place was moderately busy when we placed our orders so we thought we'd get served fairly quickly and ordered food from the kitchen rather than the sandwiches we could have ordered. Big mistake!

We found a nice table for two as the restaurant started to fill up and talked about what we'd do after we got the WOF. We waited and waited and waited while the tables that placed their orders well after ours started getting theirs served. At one point a server headed towards our table and I turned our number in his direction to make it easier for him to see. Then he veered off to served two other tables.

A table not far from us, where the patrons had just settled a short time before, got their orders and I was just about to go to the counter to ask what was going on ... or not going on ... when our orders finally arrived.

Anne ordered her usual poached eggs on toast and had opted for ciabatta since the only bread they had was multi-grain, which she can't eat. I ordered fish and chips which came with a small green salad. And that's when things got difficult.

Anne's eggs were overcooked and the ciabatta so tough that she had a hard time cutting it with the knife. And since the yolks were not runny the bread was dry, which made getting through it even harder.

The batter on my small, overcooked and tasteless piece of Gurnard made me think of cotton in a pipe of concrete. The thick batter was not only difficult to get through but oozed oil when I cut it. Most of the chips (french fries) were brown and burnt. Only the small salad wasn't overcooked and I ate every bit while leaving a plate with chunks of batter and burnt chips uneaten.

The highlight was my decaf flat white.

Since we'd paid when ordering and we got a text telling us we could pick up our car we left without bothering to gt involved with a face to face complaint. Besides it was still busy and people were placing orders.

I just hope they weren't ordering poached eggs or fish and chips.

EPILOGUE: Actually, the sandwiches looked good. So if we ever venture into this place again we'll stick to something the kitchen can't ruin.

Date of visit: April 2023
    • Value
    • Service
    • Food
Thank Robet F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2022 via mobile

Consistently good, I know I can always rely on a delicious salad at Turkuaz. Their freshly made Baklava is a highlight and the fries (shoestring) are especially good!

Date of visit: April 2022
Thank redKaren75
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 September 2021 via mobile

Very disappointed. Didn’t even get to choose salads! Have a very bad range of sauces and an absolute rip off for what it is. Would never return here for takeaways lol.

Date of visit: September 2021
1  Thank Mak123487
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 April 2021

The food is OK, but the size of the food not justifying the price of 18$ !!
Drinks are also expensive. The quality of the foods were OK but again I highly recommend to the owner of this shop to increase the amount/portion of the food same as other Turkish Cafes around the NZ.

Turkish Cafe in New Plymouth has much bigger portion with less price

Date of visit: February 2021
    • Value
    • Service
    • Food
Thank mehdimV1964JU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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