Took my vegan niece in to get a "Vegan type Burger" Ordered myself a B-astid Burger after being told it don't come in a meal so i order the burger and chips separately. I take a bite of this burger and its a "Vegan BURGER" I am Not vegan nothing about my figure tells anyone I'm VEGAN!. So I take it back and the guy at the counter wants to get "Defensive" wants to "Argue" wants to tell me "Its not what you asked for" Wants to walk away while yelling out that "He will go make me the burger I ASKED FOR even though HE KNOWS I never asked for a B-astid Burger" Then tells me he is going to make it because IM ANGRY?
I was not angry when I took the burger back I just wanted to ask for the burger I ordered until he started arguing and talking bs to me in front of customers that were eating I ended up sending my husband back into the shop to deal with it as that guy annoyed the hell outta me! Then brings me the Burger I asked for AND forgets the Chips but finally bought them out. We enjoyed Whangarei shop but we are NEVER GOING BACK there again.
Most bs customer service and to top it off the customers walking past my car ended up telling me THEY HEARD ME ORDER WHAT I ORDERED along with my niece who was walking out.
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