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Reviews (107)
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All reviewsflames restaurantnice cooked breakfastnice hotelseafood chowdersmall shoppingdefinitely stay here againlamb shankquiet spotan enjoyable stayroom was spaciousplace to staystayed nightssky tvfree wifibush
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Reviewed 3 May 2018 via mobile

What a lovely hotel in a very quiet location 5 minutes out the city close to airport next to a small shopping centre rooms are big beds are comfortable clean and roomy rooms most of rooms have a view over the river our unit 51 was in the corner very little view but lovely outdoor area pools etc a very tidy quiet hotel has a restaurant nice meals not top class but food was excellent staff very helpful a place to relax away from the hustle and bustle of city we would come back again

Stayed: May 2018, travelled as a couple
Thank Patrick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlamesHotel, General Manager at Comfort Hotel Flames Whangarei, responded to this reviewResponded 16 May 2018

Thank you for your feedback Patrick.
We are so glad that you enjoyed our rooms, grounds, meals and location.
We are happy to hear that you would come back again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2018

We stayed her for 4 nights and were pleased with the hotel. We eat in the restaurant every night and contrary to several reviews we found the food enjoyable and portion sizes quite acceptable. Plus the meal prices were very reasonable. Great Manager and a very friendly staff team.
The hotel is out of the city centre but well located for visits to Whangerie Heads and the great beaches in this part of the country.
We would certainly stay here again if we return to Whangerie.

  • Stayed: February 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Roy&Pat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2018

I absolutely agree with previous review. Portions small and food average. Steak not good at all. One wait staff on duty who was lovely but, training needed. Not offered another drink, water not topped up. We had checked the menu online before deciding to eat here but, when we arrived there had been changes to the menu and not everything available. We won't be back sadly.

Stayed: February 2018, travelled with family
2  Thank taniamr2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2018 via mobile

Very disappointing experience. Not only were the portions small but the food/presentation was not of the standard that you would expect at a restaurant that has cloth napkins on the table.
Steaks were not cooked to request and the seafood platter was stingy, never have I eaten fish that was so over cooked, the raw oysters were warm... and the quality of the salsa on the mussels would have been better out of a jar from the supermarket.
Then to top it off they had run out of most desserts!
If you are looking for a fresh, tasty meal Flames is not the place.

Stayed: January 2018, travelled with family
Thank Shanonomous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2017 via mobile

We stayed 3 nights family of 10. Service was great very welcoming. Rooms were what we needed. Kids loved the pool.
Quiet spot out of town with good walking tracks close by. Rooms clean with efficient room service. Nice dinner menu with reasonable prices and kids menu. Breakfast was nice too. Handy having free wiFi. Very great down to earth manager.
Great place for families would book here again.

Stayed: December 2017, travelled with family
Thank DeShannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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