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“Great value in a great location.”
Review of The Grand Hotel

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The Grand Hotel
Ranked #10 of 26 Hotels in Whanganui
Lower Hutt, New Zealand
1 review
“Great value in a great location.”
Reviewed 16 May 2016

We had an enjoyable stay at the Grand Hotel. It is so central to the shopping area and local amenities. We loved the old world charm of the historic building, with the lovely big tubs of gorgeous flowers all around the access to the hotel. Everything was fresh and clean. Our room was quite spacious and we had a small table and chairs to sit at and we had the bonus of a little balcony. The staff were very helpful and friendly. We enjoyed the continental breakfast and had a great pub meal in the bar at night. Overall we had a great experience for our time in Wanganui catching up with family and friends.

Room Tip: Our room was quiet as it was against the carpark.
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  • Stayed May 2016, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank theriversiders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neville G, Front Office Manager at The Grand Hotel, responded to this review, 18 May 2016
Thank you for taking the time to writing a lovely review. Yes, we try very hard to keep everything fresh and clean. We look forward to seeing you again on your next visit.
Kind regards,
The Grand Hotel
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127 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
Canberra, Australia
Level Contributor
222 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 9 May 2016

The guy on reception said it all when he said " some people are disappointed "
The old accommodation part is used for a few itinerant workers and so we were given a room in the 1970's extension ..Small a little rundown and depressed like the rest of the place. Like an old motel room .
I think that is were I got a lot of bites from Bed Bugs .. they showed prominently a day later and were with me all my trip (the bites not the bugs) .
WE ate elsewhere as they place was virtually deserted ..and did not fancy eating there.
The breakfast was just adequate and very limited tea and toast. extra for anything else. and as dated as the hotel...
The staff lady who replenished the food at breakfast was friendly .. one of the only positive notes ..
I do not Recommend
B

Room Tip: Stay some place else ...motel would even be better
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  • Stayed April 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank MartyDownunder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neville G, General Manager at The Grand Hotel, responded to this review, 11 May 2016
Thank you for your review. We go to great lengths keeping our beds fresh and clean, the beds are also serviced with clean linen daily from a professional linen service. I can assure you our hotel does not possess bed bugs. The old hotel is enjoyed by many guests and has recently undergone a refurbishment. Yes our free contential breakfast is adequate and yes your are able to purchase other cooked items. Unfortunately a scroll on the grass could of also generated some pest bites. Kind regards, The Grand Hotel
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Hong Kong, China
Level Contributor
100 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 18 April 2016

We arrived late at night driving from Waitomo, and the hotel has staff at reception till 11pm. Our room was on the 3rd floor, no problem though with an elevator. The room was quite small and there was no air-conditioner, beware to open the terrace door as insects will join you in the room. Free breakfast was simple but nice to have. Cost is low compared to other New Zealand cities and towns so didn't expect much.

  • Stayed March 2016, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Alex L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neville G, General Manager at The Grand Hotel, responded to this review, 11 May 2016
Thanks for your review. Wanganui is no different to any other town regarding insects but within the CBD this is not normally an issue for our hotel. Our rooms are equiped with fans. Glad you enjoyed your breakfast. We hope you enjoyed the rest of your trip. Kind regards, The Grand Hotel
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Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 April 2016

Lovely old hotel in great location. Arrived early and were able to get into room which was in the newer part of the building. Room was adequate for our one night stay. Shops nearby, Nice meal in the pub, good choice of food and good prices. Continental breakfast included. Overall really happy with our stay, very friendly staff.

  • Stayed April 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank ScotsguyKiwigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neville G, General Manager at The Grand Hotel, responded to this review, 11 May 2016
Thank you for writing a review. Yes, if possible we like to accommodate our guests even with early flights into Wanganui. We are proud of our pub meals and they always review good reviews. Thanks for the nice comments regarding our staff. Kind regards, The Grand Hotel
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Romsey, United Kingdom
Level Contributor
141 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 9 April 2016

We spent one night here on our road trip of NZ - it is very cheap so we weren't expecting much - the staff were friendly - the hotel is rather shabby and breakfast was very basic. It was fine for one night but I wouldn't want to stay here much longer. The internet had a very poor signal

  • Stayed January 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank HampshireSally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neville G, Front Office Manager at The Grand Hotel, responded to this review, 11 May 2016
Thank you for writing a review. Our hotel was built in 1927. We take great pride as loving custodians of the hotel. We are constandly renewing and reburbishing the property. Our hotel is built with reinforced concrete. There are one or two wifi spots with weak signal but we are constantly working to improve this also. Kind regards, The Grand Hotel
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Additional Information about The Grand Hotel

Property: The Grand Hotel
Address: Corner St. Hill & Guyton Streets, Whanganui 4541, New Zealand
Region: New Zealand > North Island > Manawatu-Wanganui Region > Whanganui
Amenities:
Bar / Lounge Casino and Gambling Free Breakfast Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #10 of 26 Hotels in Whanganui
Price range (per night): $102 - $109
Hotel Class:3 star — The Grand Hotel 3*
Number of rooms: 53
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