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Brendan L
Auckland, New Zealand

Needs investment.

3.0 of 5 bubblesReviewed 31 Jan 2024via mobile
No aircon?!?!?
Hotel looked great online and the Distinction brand great so I booked a standard room for $160 despite others in the street being $15-30 cheaper. Room 108. What disappointed me, was that in 2024 the room had no aircon. Which is a must in the middle of summer. I slept with the windows open and because of that had a cockroach for company! TV was old school with just a few channels. No Sky as far as I could tell as remote’s channel changer only went up not down… 😬. Room a bit dated too and bed tired, I think a basic change for them would be to at least tell you when checking in that the room doesn’t have aircon. All the cheaper ones in the street did after all, along with 50 Sky channels I discovered by looking at the signs outside other motels whilst going for a run. Motel and room was quaint, I just think they need to update those rooms as there was no value for money there, especially with so much choice on Fitzherbet Ave.
Date of stay: January 2024
Trip type: Travelled on business
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7 - 12 of 294 reviews
Reviewed 30 December 2023

The room was dark and dated, the water came out orange in the bath tub. in the bathroom the bath coating is pealing away. There is no aircon only a floor fan which was full of dust, room was muggy. We won't be back.

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
Thank Dream12012744446
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 November 2023

The room was old and tired and looks like was built in the 1970s and hasn't been renovated since. Minimal amenities. There was a spider web holding up the lamp in the corner. Could use a spruce up and a good clean.

Date of stay: November 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Cristin D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 September 2023

Medieval level lighting
Bathroom like a rainforest
Decor of a retro adult movie set.
Had a pretty good sleep though, so that was nice.
Probably suit a last minute booking like we did for some where to sleep, just bring some reef shoes for the bathroom.

Date of stay: September 2023
Trip type: Travelled with family
Thank Wander25565808165
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 June 2023

Thought being part of the Distinction Group this would be a nice hotel, it was exactly the opposite.
the heater comes on for a minute and then turns off for 10 so doesn’t warm the room, and when it does come on it sounds like a small plane. You have to have it on over night as the room is so cold but every time it comes on it wakes you up.
The bedding is so thin you cant warm your bed, so you have to get up after an hour of trying to put an additional blanket on.
The lighting is inadequate and with both them on still looks dark.
The chairs in the room are uncomfortable with the desk chair having a bar that cut into he bottom of your thighs.
In short a very uncomfortable outdated hotel that I won’t be returning to and will be telling all my fellow travellers to avoid

Room tip: Don’t stay here
Date of stay: June 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank T7650HKianw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 June 2023

I did stay at this Hotel over 30 years ago and it is indeed showing it's age. We understand that the owners are progressively updating their properties.
However the room was clean and comfortable and the restaurant/dining room well serviced by dedicated staff. Thanks Chef for one of the best lamb shanks I've had and my wife's salmon was spot on.

Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Robin S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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