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Reviews (433)
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All reviewstower blockjunior suiteno air conburger kingbuffet breakfastlovely roomwall heatergood sizewould stay againacross the roadroom rateenjoyed my staygreat value for moneycentral locationcentre of townspa bathmillennium
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9 - 14 of 433 reviews
Reviewed 7 July 2018

booked for a family and got a room with only one bed tried to pay more for a bigger one was told I couldnt had to sleep on the floor very uncomfortable check on room size by phone before you book
A rollaway bed or mattress could have been offered for the child and would have made all the difference I also dont believe all the other bigger rooms were full Staff could have come up with some solution other than leaving me to sleep on the floor as a comfortable bed is the main thing most people pay for

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MillenniumHotels.com
Thank sandrabrosnan01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this reviewResponded 9 July 2018

Thank you for the review. We only have a limited number of rooms with multiple beds at the property (most rooms have a king bed or 2 x singles). Unfortunately these rooms were already booked by other guests on the date of your stay so we were unable to provide an alternative room option for you. A portable single bed is available on request.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2018

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MillenniumHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this reviewResponded 3 July 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 24 June 2018 via mobile

Stayed for a couple of nights... room was perfect.. clean and had everything we needed until in the morning shower.... no hot water... not a pleasant way to start our morning.... spoke to reception... and they checked it out immediately... advised HWC was working but they would double check... then we got a call to advise they would move us to another room... we got moved to a lovely suit... complete with a spa bath that had plenty of hot water...
breakfast was included... great value for money... will certainly be staying there again

Stayed: June 2018, travelled as a couple
Thank Karen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this reviewResponded 3 July 2018

Thank you for the review

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018 via mobile

Stayed at the hotel for a few days whilst touring with British Lions in 2017. Central location to the city, rooms are spacious and clean. Nice breakfast too. There's a bar alongside reception. Reception very friendly and helpful too.

Stayed: July 2017, travelled with friends
Thank Tremyrafon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this reviewResponded 21 June 2018

Thank you for the review

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

Lovely room (although there was no bath which was a pity, but there was a huge shower). Giant, super comfortable bed, all the essentials, nice view on the 6th floor. Great central location. Would definitely recommend this hotel to people. Onsite restaurant with amazing service as well.

Room Tip: the 6th floor was lovely and quiet.
  • Stayed: June 2018, travelled on business
    • Cleanliness
    • Service
Thank SasHill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this reviewResponded 21 June 2018

Thank you for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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