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Reviews (1,047)
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9 - 14 of 1,047 reviews
Reviewed 16 December 2020

Great Hotel. Only been here for meals and coffees, plus a Xmas function, but really like the place. Staff, food and comfy surroundings are wonderful. Recommend. My favourite go-to in Te Anau (winter or summer).

Date of stay: December 2020
Trip type: Travelled solo
Thank tdaetaylor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 May 2020

I was disappointed with this hotel, not that it was bad but it didn't feel right, there were NO niceities bout it, our toilet broke, yes they fixed it, but......it was in a good location to getting to the city

Didn't feel the staff in the restaurant worked hard or cared

Date of stay: March 2020
    • Rooms
    • Cleanliness
    • Service
2  Thank lbbabb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 April 2020

My wife and I were on an organized tour of New Zealand. We stayed here for 1 night. The manager Brent came onto our tour bus to welcome us in person when we arrived. The grounds are spacious, as are the rooms. My wife and I had room #139. The bed was comfortable, and there was sufficient storage space. My only complaint is that the shampoo and conditioner contain methylparaben and propylparaben, which are bad for you, endocrine-wise.

There were 2 guest laundries. The washer and dryer cost 2 NZD per machine per load. You can buy washing powder for 2 NZD at the front desk.

We ate dinner and breakfast in the MacKinnon Room Restaurant. The food was good. This was the first place we stayed at during our 18-day tour that the hostess at the restaurant asked for your room number, before seating you for breakfast, and then asked you to use the hand sanitizer by the hostess stand.

The hotel was within walking distance of the waterfront, restaurants, a grocery store, and attractions (Te Anau Glowworm Caves).

Date of stay: March 2020
    • Sleep Quality
    • Rooms
    • Service
2  Thank jandc8491
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 April 2020

The public spaces (bar and reception area) are attractive and upscale (by Te Anau standards), but the hallway to rooms, and room 129 in particular where we stayed, were really tired: Worn, outdated furniture, drapes. Kind of dark/depressing. Food served in the bar area (soup/salad) was blah. We saw a lamb shank going to another table that looked good. Front desk a little haughty by NZ standards--everyone we met elsewhere was so friendly and helpful. We emailed management to suggest they remove the shared cloth towels in the public bathroom (down the hall from the restaurant) since shared towels are never a good idea, and seemed really weird and possibly dangerous in light of C-19. (Signs at the front desk contained C-19 protocol advisory.) The towels were gone the next day, but I never heard from management in reply to my email. Made us wonder what other hygienic practices were being overlooked. Call me germaphobe!

Date of stay: March 2020
    • Location
    • Sleep Quality
Thank jesuisomnivore
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 March 2020

We had a nice villa to stay in overnight as we were going to Doubtful Sound for a day trip. The rooms were more than adequate as we were only staying overnight. It was spacious with two bedrooms and a large lounge with sofas, fridge and TV with a large bathroom. However the breakfasts did not match the accommodation facilities perhaps it was because we arrived late for breakfasts and the buffet was nearly finished.

Date of stay: February 2020
    • Value
    • Sleep Quality
    • Service
Thank Frank L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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