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Natalie C

Perfect location

5.0 of 5 bubblesReviewed 28 Sept 2024via mobile
What a great place to stay. Beautiful and clean, fantastic hosts that made you feel so welcomed. The upstairs front room has amazing lake views and is perfectly positioned.
The location was perfect & easy walking.
We would highly recommend you stay here when visiting Te Anau.
Date of stay: September 2024
Room Tip: Book direct
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kerri James, Owner at Radfords on the Lake, responded to this review
Responded 29 Sept 2024
Thank you, Natalie, for your very kind words and for staying with us, so pleased you had a memorable stay. Should you come back this way we would love to host you again, Wishing you safe travels and Kind Regards Kerri and Steve
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (992)
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    All reviews milford sound the ground floor new zealand little touches room was spotless a wonderful stay three nights stayed longer across the road comfortable beds living area south island comfortable stay close to town kerri kerry lake
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    3 - 8 of 992 reviews
    Reviewed 25 September 2024 via mobile

    Excellent host. Room was advertised. Beautiful view. Excellent local recommendations. The owner/operator went above and beyond to be helpful. Due to Avalanche closing the road we had an extra day and a crisis turned into a treat! It’s clean, with all the amenities, great location, and you felt like an Auntie was taking care of you!

    Date of stay: September 2024
    Trip type: Travelled with family
    Thank stephenb1030
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 26 September 2024

    Dear Stephen, Thank you so much for your kind words and taking the time to review your stay with us. I am delighted that your stay here was a memorable one and that although Plan A did not go as planned, Plan B worked out perfectly. I hope you had an amazing day at Milford Sound yesterday and you take home many wonderful memories. Should you come back this way, we would love to host you again. Take care and safe travels. Kerri and Steve

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 15 July 2024

    Radfords on the Lake is not just a hotel, it is a home away from home.
    Kerri is one of the nicest people you will ever meet. She loves her hotel, her town and everything around Te Anau.

    The room itself is nicely equipped with everything you need. A big bed, a nice kitchenette and a functional bathroom with a shower.

    Radfords is located right at the lake, within walking distance to the center of town, the shops and restaurants.

    This is the place to stay if you want to relax and enjoy the area!

    Date of stay: July 2024
    • Trip type: Travelled as a couple
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    1  Thank Wala69
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 18 July 2024

    Thank you so much for your incredibly kind review. We are so thrilled that you, Cristian enjoyed your time exploring Fiordland by Helicopter and Nicky going for her daily exercise along the side of the lake, and that the weather played its part for you during your stay! We look forward to taking care of you both again on your next adventure down south. It is always a highlight to welcome back return guests. Look after each other and until next time. Kindest regards Kerri and Steve.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 31 May 2024

    We spent one night at Radfords on the Lake before heading to Milford Sound.
    Kerri was wonderful to deal with and gave us great suggestions for food and entertainment. The bed and pillows were so comfortable. Would highly recommend staying here.

    Date of stay: May 2024
    • Trip type: Travelled as a couple
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    1  Thank Karen M
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 1 June 2024

    Thank you Karen for reviewing your stay with us and your kind words. You both were delightful guests to host and I hope you have many fond memories of your time in Fiordland. We hope we can welcome you again should you venture to our part of the country in the future. Kindest Regards Kerri and Steve

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 25 May 2024 via mobile

    Radfords on the Lake was one of the best small hotels we’ve ever enjoyed during our world travels! We visited Te Anau to be able to see Milford Sound. The hotel has a prime spot on the lake and offers beautiful views, as well as excellent accommodations.

    Upon checking in Kerri was warm and knowledgeable, providing recommendations on local dining / things to do - we enjoyed the Fiordland Cinema, Black Dog Bar, Sandfly Cafe, and Lakefront Cafe thanks to her guidance. She recommended several stops along the drive to Milford Sound for the views and she was spot on with all her recommendations. We had the best drive based on her list of must do stops!

    On top of that the hotel is in pristine condition and clearly shows pride of ownership. We were offered an upgraded room facing the lake which was well stocked and well maintained. From the bedding to the furnishings and appliances, it is clear that the owners put a lot of work into making their hotel high end despite the small size of the property. The washer and dryer on-site was fast and easy to use.

    Out of all our travels…this is one place where we felt welcomed like old friends! Excellent value for the stay we enjoyed.

    Date of stay: May 2024
    Trip type: Travelled as a couple
    1  Thank colleen_cc
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 27 May 2024

    Dear Colleen, Wow, we are absolutely delighted to read your incredibly kind words. We are thrilled you enjoyed your time with us and exploring Fiordland. We are delighted you have many fond memories of our local recommandations, Thank you so much for spending time with us on your New Zealand adventure, it was our pleasure to take care of you. We look forward to your return and showing you even more of Fiordland! Travel safely and Kindest Regards Kerri and Steve

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 23 May 2024

    Great place, nicely furnished and fully equipped - even has a charger cable, tealight candles and anti-bacterial wipes. We loved the two-person spa and the fluffy towels which were replenished daily. Also good tea selection. the hotel is right across the road from the lake and we specifically booked a room with a lakeview. Kerri is super friendly and helpful and gives excellent recommendations for restaurants and activities - we particularly loved her suggestion for the Cascade Creek walk. We would love to come back again next year and would certainly stay at Radfords.

    Date of stay: May 2024
    • Trip type: Travelled as a couple
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    1  Thank Roger Z
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 24 May 2024

    Thank you so much for your kind words Roger. It was so lovely to take care of you both and we are so happy you enjoyed your time with us. We look forward to welcoming you back again and showing you even more of Fiordland! We hope you have a wonderful New Zealand Holiday. Travel safe and Kindest Regards Kerri and Steve

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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