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PaulWhitehead-Blair
Cumbria, United Kingdom

A great stay

5.0 of 5 bubblesReviewed 1 Sept 2023
Occasionally, amongst a group of good hotels, you find a great hotel. This is one. We booked online after having read good reviews. Sat right on the front with views over the lake, and only a few steps from town we really enjoyed our two night stay. The welcome was fabulous, lots of good advice of where to go (Milford Sound)!! How long it would take us to get there and where we should stop en route. Then suggestions of where we should go to eat and drink. The room was superb, a separate living area and bedroom. A comfy big sofa, looking out towards the lake and a more than extremely comfortable bed. A great effort has been made to make Radfords stand out above others, and it shows. I would suggest that in a three week visit to NZ, this was the nicest place we stayed.
Date of stay: August 2023
Trip type: Travelled as a couple
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Kerri James, Owner at Radfords on the Lake, responded to this review
Responded 1 Sept 2023
Dear Paul

Thank you so much for your kind review, and for taking the time to let us know you enjoyed your stay - we very much appreciate it. You both were a delight to host . Isn't MIlford a great day out...it is all the stops that make this trip equally as great a Milford itself, we always recommend taking the whole day... you get so much more from the experience. We would love to welcome you back to show off more of what Fiordland has to offer.

Take care and Kindest Regards Kerri and Steve


This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 23 August 2023 via mobile

I had the pleasure to stay at Radfords on the Lake for 2 nights, and highly recommended it

First of all, the location is excellent, in central Te Anau, with a view over the lake
The surroundings are really beautiful, and I would suggest staying a day more than what one would have planned for Milford Sound to be able to explore the surroundings

Then, the accommodation by itself is really good, it's not a hotel room, but actually a small apartment, with a kitchenette so you can cook (with induction plates, microwave, toaster...), and even including a dish washer
There's also a washing machine that is free to use in the shared laundry room, with echo friendly laundry powder provided too (and a dryer for just 2 NZD, coins needed)
The apartments are very comfortable, stylish & modern (there's even a heating above your head, first time I see that, very efficient)
There's a free parking dedicated to their guests right in front
Mountain bikes can be borrowed free of charge (upon availability indeed)

A breakfast can be ordered, one that is both substantial & healthy, with fruits (I had kiwi, orange & grape), toasts, butter, jam, muesli, yogurt, chocolate, milk, fruit juice (that come on top of the coffee/tea/chocolate powder that are offered to everyone)

And the last but not the least, the team in charge: It's a multi-generational family business, and I got to meet Kerri, who's extremely friendly, smiling, and flexible. She also loves to give recommendations for places to eat at, things to do, etc. And that is thanks to her that I learned about & got to watch 'Ata Whenua - Shadowland' (Fiordland on Film), an award-winning documentary showing the area from above (from an helicopter), and the reason why Fiordland Cinema (movie theater) was built in town as I was told by its owner
Oh and when talking about the team I shouldn't forget to mention Dexter the cat, who was there to welcome me late at night :D Such a lovely one

I warmly recommend Radfords on the Lake!

Date of stay: July 2023
Trip type: Travelled solo
Thank ExploreFeelGood
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kerri James, Owner at Radfords on the Lake, responded to this reviewResponded 24 August 2023

Dear David

Thank you for staying and taking the time to place your comprehensive and thorough review of your stay with us. As you checked in late, I am pleased the welcome party was there to meet you, aka Dexter our Ragdoll cat. We enjoy spending time with all our guests to make the most of the time spent in Te Anau, so pleased you enjoy Ata Whenua, Fiordland on Film, we are so proud of this, it show cases Fiordland from a completely different angle, being a Boutique Bar and Movie theatre, it is great to be able to take your wine or beer in and relax.

Safe travels David and we hope to welcome you back in the future.

Kindest Regards
Kerri and Steve

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Reviewed 2 August 2023

Sometimes you just have a feeling that you are welcome and people really care about you as a guest.
This is the case at Radfords on the Lake.
We had been back to Te Anau for another stay and when we walked in to check in, we were greeted with a big smile and Kerri came out to gave me a big hug. It has been years that we have been there and she still remembered everything about us. In one word, everything was just perfect.

The room was still excellent and in great condition.
The location takes your breath away in the morning, during the day, in the evening and at night. Right accross the street is the lake and it is just amazing to go to bed and wake up in such a scenery.

Thank you so much for everything and making our stay perfect again.
We will see you again next time!

Date of stay: June 2023
    • Sleep Quality
    • Rooms
    • Service
Thank Wala69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kerri James, Owner at Radfords on the Lake, responded to this reviewResponded 2 August 2023

Thank you so much for your remarkable and kind words. We do have a wonderful location and I too never get tired of the view, it is always changing. We loved taking care of you again and we are so thrilled you enjoyed your time with us. We look forward to welcoming you back down south again soon! Take care and Kindest regards Kerri and Steve.

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Reviewed 24 July 2023 via mobile

Kerri was absolutely amazing, couldn’t of asked for a better more welcoming, helpful and kind host. Absolutely amazing accommodation with stunning views. Kerri helped us book our trip to Doubtful Sound and recommended the most amazing places to eat and sights to see. Highly recommend staying here if you’re ever in Te Anau

Room tip: On-site parking available, stunning views of the lake and mountains
Date of stay: July 2023
Trip type: Travelled with family
Thank Disneylover14
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 25 July 2023

Dear Dawn

Thank you for your kind words, you and your family were a delight and i enjoyed getting to know you all, this was such a special time creating memories together. I hope the next time you are out we can host you all and show off more of Fiordland. Take Care Dawn travel safe and sending you all our best wishes. Kindest Regards Kerri and Steve

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Reviewed 24 July 2023 via mobile

I don’t think I can recall getting a more personal and friendly reception anywhere in the world. There was no artifice in this, Kerri obviously loves what she does and genuinely wants her guests to enjoy there stay in the district. 6/5. We were blown away.

Date of stay: June 2023
Trip type: Travelled as a couple
Thank S4671QNmikew
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kerri James, Owner at Radfords on the Lake, responded to this reviewResponded 24 July 2023

Dear Mike, Thank you for taking the time to place your feedback regarding your experience with us and so pleased that you enjoyed your time here. You were delightful guests to host and we hope you have many fond memories of your time in Fiordland. Take care and Kindest Regards Kerri and Steve.

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Reviewed 5 June 2023 via mobile

Great accommodation, comfortable room, exceptional host with good recommendations for tours and restaurants. We thoroughly enjoyed the stay and highly recommend the establishment.

It has a limited number of rooms in various configurations, and the furnishings are high quality.

Date of stay: June 2023
Trip type: Travelled as a couple
Thank tonyg603
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 5 June 2023

Dear Tony

Thank you for staying with us and your kind words, we enjoyed hosting you both and so pleased you reaped the benefits of our local suggestions and recommendations of cafes, restaurants and experiences. We hope we can host you again in another season. Travel safe and Kindest Regards to you both. Kerri and Steve

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