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Tess P

Highly recommend! Superb customer service & great accommodation.

5.0 of 5 bubblesReviewed 21 Mar 2023via mobile
What a wonderful stay at Radfords on the Lake! Our room was clean & tidy, had everything we needed and the bed was super comfortable! Above all, the customer service might be the best we’ve ever experienced! Kerri was absolutely lovely, gave us loads of tips on where to eat and what to see.. she even lent us raincoats that totally saved us on the rainy (but still stunning) Milford cruise.
Thank you again for having us! We will be recommending you to everyone!
Date of stay: March 2023
Room Tip: Make sure you book restaurants in advance. If it’s raining.. Milford sound is absolutely...
Trip type: Travelled as a couple
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Kerri James, Owner at Radfords on the Lake, responded to this review
Responded 22 Mar 2023
Dear Tess,

Wow , thank you for your kind words and feedback, we are delighted you enjoyed staying here, just as much as we loved hosting you both. We hope we can welcome you back to the deep south again for more adventures in Fiordland. Thank you for choosing to stay with us. Travel safe and Kindest Regards Kerri and Steve
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews milford sound the ground floor new zealand little touches room was spotless a wonderful stay three nights stayed longer across the road comfortable beds living area south island comfortable stay close to town kerri kerry lake
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Reviewed 21 March 2023

Best accommodation so far on our 10 day holiday… clean.. comfortable .. spacious.. great bed.. friendly helpful manager …walking distance to town and some great restaurants… great Italian and Chinese food

Room tip: Clean spacious well located…
Date of stay: February 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Barbara P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kerri James, Owner at Radfords on the Lake, responded to this reviewResponded 21 March 2023

Thank you for reviewing your stay with us and we are delighted that you have enjoyed your experience here. We are in a great location and so lucky to to be be a short lakefront walk to many great places to dine and have a drink. We wish you safe travels and hope we can host you again in the future. Kindest Regards Kerri and Steve

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Reviewed 19 March 2023

We got their most expensive and best room, ground floor facing the lake. It turned out to be reasonably private and quiet. Boy was it worth it. Fabulous view and very convenient location. Staff was very helpful. Very comfortable bed and well equipped kitchenette. I would stay there again in a heartbeat.

Date of stay: March 2023
Trip type: Travelled as a couple
Thank Coffeeboygjl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kerri James, Owner at Radfords on the Lake, responded to this reviewResponded 20 March 2023

Thank you so much for your kind words and so pleased your have enjoyed your time with us and taking the time to review your stay . You both were a delight to host and I hope you have many fond memories of your time in Fiordland. We look forward to welcoming you back in the future. Kindest Regards Kerri and Steve

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Reviewed 16 March 2023 via mobile

Excellent. Stayed for 2 nights to do Doubtful and then Milford Sound. Wish we could have stayed longer. Lovely top floor one bedroom apartment with kitchen. Well equipped, well furnished and well finished. Nice, but not private, balcony area with good views. Quiet as set far enough back from the road. Easy to walk into Te Anau. Owner on reception friendly, welcoming and helpful. One if the best places we’ve stayed and the best ‘private’ ( as in not big hotel) one. Would happily go back.

Room tip: Probably ask for first floor room. There’s no lift so it’s up a flight of stairs.
Date of stay: March 2023
Trip type: Travelled as a couple
Thank 387philipk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kerri James, Owner at Radfords on the Lake, responded to this reviewResponded 17 March 2023

Hi and thank you so much for your incredibly kind words - we so appreciate you taking the time to let us know you enjoyed your stay and we hope we can welcome you back again for more Fiordland experiences. Take Care and Kindest Regards Kerri and Steve.

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Reviewed 12 March 2023

We stayed for 4 nights Feb 23 and I have no hesitation in recommending Radfords. Full marks to Kerri who made us very welcome and we thoroughly appreciated her helpful bookings and recommendations.
Room was spotless, bed comfortable, view amazing.

Room tip: Upstairs was our choice and suited us well. Stairs only but ok for most.
Date of stay: February 2023
    • Value
    • Cleanliness
    • Service
Thank helenfV3063FH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kerri James, Owner at Radfords on the Lake, responded to this reviewResponded 13 March 2023

Dear Helen

Thank you for choosing to stay with us and also for reviewing your time here. We loved sharing our slice of Paradise with you and so pleased your enjoyed our recommendations and bookings too. I am so proud of my team who do a wonfderful job in preparing our guests rooms their arrival, I will be sure to share your review with them. Thank you! Kindest Regards Kerri and Steve

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Reviewed 11 March 2023 via mobile

We had an awesome stay!!! Beautiful room. Great views! Great location! And Kylie was soooo good and helpful.
They had lots of facilities. The breakfast was amazing and consisted of beautiful fresh fruit, cereal, bread and other goodies. Overall fantastic!!!

Date of stay: March 2023
Trip type: Travelled with friends
Thank MariaM22972
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kerri James, Owner at Radfords on the Lake, responded to this reviewResponded 12 March 2023

Dear Maria, Thank you so much for taking the time to give us your feedback, Kylie is wonderful and we are so pleased to have her on our team and looking after our guests in our absence. We are thrilled you had a great stay and hope we can host you again in the future. Kindest Regards Kerri and Steve

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