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Drurolnz
Wellington, New Zealand
Simply the Best!
5.0 of 5 bubblesReviewed 22 Feb 2021
Sadly genuine Kiwi hospitality is fast becoming a scarce entity in our major tourism hotspots. We were appalled to hear that many of the accomodation sites in Te Anau have owners residing in a very large country east of Suez. However Radfords on the Lake is owned and operated by a delightful Kiwi duo, Kerri and Steve together with the star attraction, "Dexter Dude" the sealpoint Ragdoll cat.
Other reviewers have fairly described Radfords; spacious, pristine units, well maintained with up to date amenities. The location is superb with great views over the lake, an easy stroll into the main street, and the all important silence overnight. The beds are very comfortable and daily servicing is to a very high standard. We chose the upstairs larger units together with the breakfast option and would highly recommend this combination to to others. We greatly appreciated the upgrade! Small touches like the nightly Whittakers chocolates and access to a spotless guest laundry are clearly the reason this motel is No.1 on Tripadvisor!

We wanted to visit Milford and Doubtful Sounds and were grateful for the excellent advice given by Kerri. The operators she recommended were universally excellent- we came away feeling as though we had a great overview of Fiordland and in keeping with all good, travels, thoughts turned to return visits! Kerri was very helpful with restaurant advice and local information; you will not find a better ambassador for New Zealand tourism and this lady should be given an award by those who run the organisation! Always available, always cheerful and helpful!
We thoroughly enjoyed our four days at ROTL and will return. If you don't stay here when visiting Te Anau, then you are doing yourself a disservice! Well done Kerri, Steve, Dexter and all of the team at Radfords
Date of stay: February 2021
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All reviews milford sound the ground floor new zealand little touches room was spotless a wonderful stay three nights stayed longer across the road comfortable beds living area south island comfortable stay close to town kerri kerry lake
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Reviewed 9 February 2021 via mobile

wow...loved our stay at the Radford, friendly host(and cat 🐈)clean room with magnificent views, perfect for a short or long stay. walking distance to everything, food ,shops,lake,attractions. great spot to base yourself for a trip to milford. our host gave us excellent advice on where to eat and where to stop on way to milford, all were spot on.will be back...

Date of stay: February 2021
Trip type: Travelled as a couple
Thank brentAtga
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 10 February 2021

Dear Wendy and Brent

We are thrilled to hear your recent stay with us was such an enjoyable experience including meeting Dexter our Ragdoll Cat and that everything was to your satisfaction. We look forward to welcoming you back on a future occasion when we hope you you can explore more of Fiordland. Thank you for supporting our small family business and taking the time to place your review. Safe travels and Kindest Regards Kerri and Steve

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Reviewed 7 February 2021

We stayed 2 nights at this beautiful motel in our favourite location of Te Anau. Yes the unit we had was definitely on the upper end of our budget, but well worth it. People are friendly, unit was fantastic.. We both loved it and wished we could have stayed longer. Thank you for a great 2 days.

Room tip: Unit 10, 2 separate bedrooms, balcony, lounge, kitchenette, bathroom
Date of stay: February 2021
    • Location
    • Sleep Quality
    • Service
Thank HenriNo1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 9 February 2021

Dear HenriNo1

Thank you so much for staying with us and your kind words, we are delighted you enjoyed your stay here at Radfords on the Lake. You both wre a pleasure to host and we hope the remainder of your trip goes just as well, we look forward to hosting you again in the future. Kindest Regards Kerri and Steve

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Reviewed 20 January 2021

Room was massive, perfectly clean, had an awesome view, super fast wifi, and great kitchen equipment. We were travelling with someone with allergies who couldn't eat at restaurants and we never had any trouble cooking nice meals. When we checked in, the staff gave us a full rundown of where to go & eat in town and helped us organise how to get to milford sound early the next day. The hotel cat is also really good value.

Room tip: Best views on the top floor, probably worth the extra price.
Date of stay: January 2021
    • Rooms
    • Cleanliness
    • Service
Thank 660caitlinm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 21 January 2021

Dear Caitlin

Thank you for choosing to stay with us, we greatly appreciate your support. We are delighted that you enjoyed the great wifi, spacious units, cleanliness, along with the view and service you recieved from Kylie. Our Ragdoll Cat "Dexter" does like to intereact with our guests... sadly it is always on his terms!

Agian, thank you for staying with us, we hope you have many fond memories of Fiordland.

Kindest Regards
Kerri and Steve

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Reviewed 11 January 2021

This is one of the most luxurious hotel I have stayed in. Quiet modern rooms with a beautiful colour scheme. Spotless and very well equiped. Quality bed linen, very comfortable beds and beautiful soft fluffy towels.
Kerrie the owner was very welcoming and made sure we had all we required for a restful stay.
We would certainly recommend this for a luxury stay in Te Anau

Date of stay: January 2021
    • Location
    • Rooms
    • Service
Thank BevH52trip
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 12 January 2021

Dear Bev

Thankyou for taking a moment to to review your stay with us, it was a pleasure to host you and share our little corner of NZ. We are delighted to hear that your appreciated our linen and bedding along with the cleanliness. Thanks for supporting our small family business, this is greatly appreciated.

Kindest regards

Kerri and Steve
Radfords on the Lake

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Reviewed 9 January 2021

- Great location -
Right in front of the lake, short walking distance to the main street where you can find cafes, restaurants and shops.
We stayed in upstairs 2 bedroom apartment and had a beautiful late view.

- Modern rooms -
Very clean and comfortable. Well thought out amenities and nice beddings.
Each bedroom has 1 King bed and 1 single bed, which works perfectly when traveling with children or other family members.
Didn't hear any noise from rooms next to us or under.
Shower water pressure was great but the shower head was fixed to the wall and wish it was a little higher.
I can't say rooms are very spacious but comfortable enough to walk around.

- Facility -
Spacious parking area at the front, you can park big cars comfortably.
Backyard has BBQ and seating area.
Laundry rooms on each floor where you can use the washing machine free of charge, laundry powder was also provided. Dryer costs only $2.

- Excellent service -
Very friendly customer service, she recommended lots of things in town for us and even lended us water proof jackets that helped us a lot on the Milford Sound cruise.
Thoughtful amenities such as makeup removers, chocolates, candles, sawing set, ear plugs...

Overall, we had a great stay at Radfords on the Lake and we are very happy.

Date of stay: December 2020
    • Value
    • Cleanliness
    • Service
Thank Aya485
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 10 January 2021

Dear Aya485,

Thanks so much for your assessment of your recent visit staying with us, so pleased your enjoyed your time here. You and your family were delightful to host and we hope you have many fond memories of your time in Fiordland.

Should the occassion arise we would love to host you again should you come this way.

Best Wishes

Kerri and Steve
Radfords on the Lake

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