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MontereyGuyCV
Monterey, California

Excellent Visit, excellent advice

5.0 of 5 bubblesReviewed 14 Oct 2020
We had excellent rooms and views. What was especially good was Kerri's recommendation for a tour to Milford and local itinerary -- where to go, what to see, and when to do it!

We have a special Thank You because we left clothing behind by mistake, in a closet. Kerri called us, made arrangements to ship the items, and they were home in Christchurch before we were. Thank you, Kerri.

We will go back to Radfords.
Date of stay: October 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
, Owner at Radfords on the Lake, responded to this review
Responded 15 Oct 2020
Dear MontereyGuy

It was our pleasure to have you both stay with us and so pleased you enjoyed our recommendations on the area. Travelling with locally operated Small Coach and Cruise for Milfod Sound is an exceptional experience and so glad you totally endorsed this too, with local drivers and people that are passionate about our enviroment, totally make this a must do.

We hope you have many fond memories of your time in Fiordland and look forward to showing off more of what Fiordlad has to offer on your next trip south. Thank you for choosing to stay with us. Kindest Regards Kerri and Steve

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    All reviews milford sound the ground floor new zealand little touches room was spotless a wonderful stay three nights stayed longer across the road comfortable beds living area south island comfortable stay close to town kerri kerry lake
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    161 - 166 of 988 reviews
    Reviewed 13 October 2020

    Along with the supurb location and stunning lake view our 2 bedroom apartment was as luxurious as an upmarket hotel room. It is obvious that our hosts have invested and devoted themselves to ensuring their guests have an enjoyable and comfortable stay. It would be hard to find a more charming host than Kerri, we took up her suggestions of stops and time frames for our self-drive to Milford Sound, and also importantly - recommended eating out options. I wouldn't stay anywhere else.

    Date of stay: October 2020
    Thank FoodieCCNZ
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 14 October 2020

    Dear FoodieCCNZ

    Thank you so much for your kind words and recommendation, you and your family were a delight to host and so pleased your time in the South was memorable. We love to show our Southern Hospitality to our guests to make the most of there time here in Fiordland. The Milford Road is such a spectaculer road and deserves to have plenty of time devoted to it for walks, photo stops and points in interest it a part of the Milford Experience. As you mention we have great eateries and restaurants and love to show these off too, so pleased your enjoyed all our recommendation.

    Again thank you for choosing to stay with us and we hope we get to host you again in the future.

    Kindest Regards

    Kerri and Steve

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 11 October 2020

    It all starts with the booking experience. From your first connection with the Radfords staff, you feel at home. This is not mere friendliness for the sake of doing business. No, you get the feeling that there's a deep love of having people visit their beautiful place.

    As always, the cleanliness was top-class. The bed was 5-star quality.

    And the view from our room ... well, I'm not enough of a poet to do justice to the amazing natural beauty that lies at the doorstep of Radfords.

    This is truly one of the best places we've ever stayed in, which is why we don't even bother to look for alternatives when we want to stay in Te Anau.

    Thanks, Kerri, you -- again -- made our stay a very pleasurable one.

    Room tip: Unit 7 has the best views
    Date of stay: September 2020
      • Location
      • Sleep Quality
      • Service
    Thank Schalk L
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 12 October 2020

    Hi Schalk L,

    We really appreciate your very kind words and we thank you kindly for taking the time to post your comments.

    As always you are both such a pleasure to host - meeting guests and making their stay memorable is what we are passionate about here at Radford's.

    We are looking forward to your next visit.

    Stay safe and best wishes.

    Kerri & Steve James

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 10 October 2020

    Enjoyed our stay at Radfords on Lake, beautiful lake views and close to fantastic walks and town centre.
    Was disappointed the Milford Road was closed on both days of our stay but Kerri supplied us with plenty of information on great places & things to do.
    Kerri's hospitality was amazing.
    The apartment was spotless with all the amenities you would need & beds very comfortable (nicely warmed for that winter night)
    We still have our boat trip pending so hope to stay at Radfords once again

    Date of stay: September 2020
      • Location
      • Sleep Quality
      • Service
    Thank Relax656332
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 12 October 2020

    Hi Relax656332,

    Thank you very much for taking the time to place your lovely feedback.
    We are so pleased you enjoyed your time here, we hope that we are given an opportunity to replicate your experience sometime in the near future when you return to visit Milford Sound.

    Take care and best wishes.

    Kerri & Steve James

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 3 October 2020

    Radfords on the Lake is one of the best! This fantastic Te Anau motel offers everything... Comfort...Pristine cleanliness.....beautifully appointed + a wonderful welcoming host. Helpful recommendations for dining and activities.
    Absolutely recommend this place and the location is perfect, just a short walk to the town centre.
    Thanks for a great stay

    Date of stay: October 2020
    Trip type: Travelled as a couple
    Thank J4780RJsandraw
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 3 October 2020

    Good Morning,

    Thank you so much for choosing Radfords on the Lake for your recent trip to Fiordland and for taking the time to leave such a lovely review. I'm thrilled you enjoyed your stay with us and so pleased your Premier Suite was a hit!

    We're very proud to be owner operated along with our dedicated team and it certainly gives us the freedom to offer a much more personal service, it's fantastic to hear we made an impression. We certainly love nothing more than sharing our knowledge of, and passion of Te Anau and Fiordland with our guests.

    We look forward to welcoming you back in the future.

    Warm regards,
    Kerri and Steve

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 3 October 2020

    This Award winning motel lives up to it's reputation. Friendly staff and super-clean units, with all mod-cons. We experienced two units upstairs over the week and both had good views of the lake. We left most of our luggage there in safe-keeping while we went on a 3 day/2 night cruise in Doubtful Sound.

    Kerri, the owner, arranged a day trip for us to Milford Sound - all went according to plan and was thoroughly enjoyed.

    Room tip: All upstairs rooms have good views of the lake.
    Date of stay: September 2020
      • Location
      • Rooms
      • Service
    Thank Peter L
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 3 October 2020

    Dear Peter

    We appreciate you taking the time to share your experiences and so pleased you enjoyed your stay with us at the Radfords on the Lake

    We certainly do have a great team of people working for us ensuring our standards are always meet and it is great to receive comments such as yours.

    We do hope you will come and stay with us again.

    Kindest Regards Kerri and Steve

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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