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Schalk
Auckland, New Zealand

Our Third, but not Last, Visit

5.0 of 5 bubblesReviewed 10 Oct 2020
It all starts with the booking experience. From your first connection with the Radfords staff, you feel at home. This is not mere friendliness for the sake of doing business. No, you get the feeling that there's a deep love of having people visit their beautiful place.

As always, the cleanliness was top-class. The bed was 5-star quality.

And the view from our room ... well, I'm not enough of a poet to do justice to the amazing natural beauty that lies at the doorstep of Radfords.

This is truly one of the best places we've ever stayed in, which is why we don't even bother to look for alternatives when we want to stay in Te Anau.

Thanks, Kerri, you -- again -- made our stay a very pleasurable one.
Date of stay: September 2020
Room Tip: Unit 7 has the best views
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
, Owner at Radfords on the Lake, responded to this review
Responded 11 Oct 2020
Hi Schalk L,

We really appreciate your very kind words and we thank you kindly for taking the time to post your comments.

As always you are both such a pleasure to host - meeting guests and making their stay memorable is what we are passionate about here at Radford's.

We are looking forward to your next visit.

Stay safe and best wishes.

Kerri & Steve James

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews milford sound the ground floor new zealand little touches room was spotless a wonderful stay three nights stayed longer across the road comfortable beds living area south island comfortable stay close to town kerri kerry lake
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Reviewed 10 October 2020

Enjoyed our stay at Radfords on Lake, beautiful lake views and close to fantastic walks and town centre.
Was disappointed the Milford Road was closed on both days of our stay but Kerri supplied us with plenty of information on great places & things to do.
Kerri's hospitality was amazing.
The apartment was spotless with all the amenities you would need & beds very comfortable (nicely warmed for that winter night)
We still have our boat trip pending so hope to stay at Radfords once again

Date of stay: September 2020
    • Location
    • Sleep Quality
    • Service
Thank Relax656332
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 12 October 2020

Hi Relax656332,

Thank you very much for taking the time to place your lovely feedback.
We are so pleased you enjoyed your time here, we hope that we are given an opportunity to replicate your experience sometime in the near future when you return to visit Milford Sound.

Take care and best wishes.

Kerri & Steve James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2020

Radfords on the Lake is one of the best! This fantastic Te Anau motel offers everything... Comfort...Pristine cleanliness.....beautifully appointed + a wonderful welcoming host. Helpful recommendations for dining and activities.
Absolutely recommend this place and the location is perfect, just a short walk to the town centre.
Thanks for a great stay

Date of stay: October 2020
Trip type: Travelled as a couple
Thank J4780RJsandraw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 3 October 2020

Good Morning,

Thank you so much for choosing Radfords on the Lake for your recent trip to Fiordland and for taking the time to leave such a lovely review. I'm thrilled you enjoyed your stay with us and so pleased your Premier Suite was a hit!

We're very proud to be owner operated along with our dedicated team and it certainly gives us the freedom to offer a much more personal service, it's fantastic to hear we made an impression. We certainly love nothing more than sharing our knowledge of, and passion of Te Anau and Fiordland with our guests.

We look forward to welcoming you back in the future.

Warm regards,
Kerri and Steve

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2020

This Award winning motel lives up to it's reputation. Friendly staff and super-clean units, with all mod-cons. We experienced two units upstairs over the week and both had good views of the lake. We left most of our luggage there in safe-keeping while we went on a 3 day/2 night cruise in Doubtful Sound.

Kerri, the owner, arranged a day trip for us to Milford Sound - all went according to plan and was thoroughly enjoyed.

Room tip: All upstairs rooms have good views of the lake.
Date of stay: September 2020
    • Location
    • Rooms
    • Service
Thank Peter L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 3 October 2020

Dear Peter

We appreciate you taking the time to share your experiences and so pleased you enjoyed your stay with us at the Radfords on the Lake

We certainly do have a great team of people working for us ensuring our standards are always meet and it is great to receive comments such as yours.

We do hope you will come and stay with us again.

Kindest Regards Kerri and Steve

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2020

My entire experince was such a treat! From the lakefront views, comfortable bed, classic Fiordland hospitality and facitilies provided. 'Radfords on the Lake' have thought of everything. I would 100% recommend Radfords for a 5 star luxy stay!

Date of stay: September 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Fiona B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 1 October 2020

Hi and thank you for your kind words, you were a pleasure to host and delighted that your short stay was a memorable one. We look forward to welcoming you back soon. Kindest Regards Kerri and Steve

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Reviewed 23 September 2020

Had a lovely 2 night stay at Radfords on the Lake. Kerri is the perfect host and she was so helpful when it came to recommending restaurants and walks in the area. The room was spotlessly clean and warm with lovely views of the lake from upstairs. The town is so close by for restaurants and shops. Unfortunately we were unlucky with visiting Milford Sound as the road was closed which was disappointing but it means we will be back to try again and will certainly be staying at Radfords for sure. Highly recommended.

Date of stay: September 2020
    • Sleep Quality
    • Rooms
    • Service
Thank BCS001NZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 23 September 2020

Thank you for taking the time to write about your experience with us. We are very happy we were able to assist in providing you with a memorable time here in Te Anau, sadly as mentioned you did not get to Milford Sound due to the weather and road closure, however we look forward to welcoming you back again to complete this experience.

Sincerely,
Kerri and Steve
Radfords on the Lake

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