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J4780RJsandraw
Auckland, New Zealand

Just Perfect!

5.0 of 5 bubblesReviewed 3 Oct 2020
Radfords on the Lake is one of the best! This fantastic Te Anau motel offers everything... Comfort...Pristine cleanliness.....beautifully appointed + a wonderful welcoming host. Helpful recommendations for dining and activities.
Absolutely recommend this place and the location is perfect, just a short walk to the town centre.
Thanks for a great stay
Date of stay: October 2020
Trip type: Travelled as a couple
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, Owner at Radfords on the Lake, responded to this review
Responded 3 Oct 2020
Good Morning,

Thank you so much for choosing Radfords on the Lake for your recent trip to Fiordland and for taking the time to leave such a lovely review. I'm thrilled you enjoyed your stay with us and so pleased your Premier Suite was a hit!

We're very proud to be owner operated along with our dedicated team and it certainly gives us the freedom to offer a much more personal service, it's fantastic to hear we made an impression. We certainly love nothing more than sharing our knowledge of, and passion of Te Anau and Fiordland with our guests.

We look forward to welcoming you back in the future.

Warm regards,
Kerri and Steve
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews milford sound the ground floor new zealand little touches room was spotless a wonderful stay three nights stayed longer across the road comfortable beds living area south island comfortable stay close to town kerri kerry lake
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Reviewed 3 October 2020

This Award winning motel lives up to it's reputation. Friendly staff and super-clean units, with all mod-cons. We experienced two units upstairs over the week and both had good views of the lake. We left most of our luggage there in safe-keeping while we went on a 3 day/2 night cruise in Doubtful Sound.

Kerri, the owner, arranged a day trip for us to Milford Sound - all went according to plan and was thoroughly enjoyed.

Room tip: All upstairs rooms have good views of the lake.
Date of stay: September 2020
    • Location
    • Rooms
    • Service
Thank Peter L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 3 October 2020

Dear Peter

We appreciate you taking the time to share your experiences and so pleased you enjoyed your stay with us at the Radfords on the Lake

We certainly do have a great team of people working for us ensuring our standards are always meet and it is great to receive comments such as yours.

We do hope you will come and stay with us again.

Kindest Regards Kerri and Steve

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2020

My entire experince was such a treat! From the lakefront views, comfortable bed, classic Fiordland hospitality and facitilies provided. 'Radfords on the Lake' have thought of everything. I would 100% recommend Radfords for a 5 star luxy stay!

Date of stay: September 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Fiona B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 1 October 2020

Hi and thank you for your kind words, you were a pleasure to host and delighted that your short stay was a memorable one. We look forward to welcoming you back soon. Kindest Regards Kerri and Steve

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Reviewed 23 September 2020

Had a lovely 2 night stay at Radfords on the Lake. Kerri is the perfect host and she was so helpful when it came to recommending restaurants and walks in the area. The room was spotlessly clean and warm with lovely views of the lake from upstairs. The town is so close by for restaurants and shops. Unfortunately we were unlucky with visiting Milford Sound as the road was closed which was disappointing but it means we will be back to try again and will certainly be staying at Radfords for sure. Highly recommended.

Date of stay: September 2020
    • Sleep Quality
    • Rooms
    • Service
Thank BCS001NZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 23 September 2020

Thank you for taking the time to write about your experience with us. We are very happy we were able to assist in providing you with a memorable time here in Te Anau, sadly as mentioned you did not get to Milford Sound due to the weather and road closure, however we look forward to welcoming you back again to complete this experience.

Sincerely,
Kerri and Steve
Radfords on the Lake

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2020

My husband and I recently spent 2 nights at Radfords on the Lake in Te Anau which we highly recommend. Kerri was an outstanding host who was very friendly and helpful recommending places to eat, and things to see and do. Our room was spotless, very warm and comfortable, and was equipped with everything we needed. The view of the lake from out room was amazing. Thank you Kerri and your team, you have a beautiful spot and we hope to return again soon

Date of stay: September 2020
    • Rooms
    • Cleanliness
    • Service
Thank NicoleG3426
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 15 September 2020

Dear Nicole

We sincerely appreciate your very kind words, and we thank you for taking a few minutes to post your comments.

We are pleased to read that your Suite was warm, clean, had everything you needed along with the great view from your unit. Our team here take great pride in there work to deliver the very best cleaning practices and presentation of all units.. So pleased our recommendations hit the spot and this all added you your memorable experience.

Thank you again for your fine endorsement. We would be very happy to see you again soon.

Kindest Regards
Kerri and Steve

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Reviewed 10 September 2020 via mobile

Beautiful accommodation so tasteful with lots of special touches. Kerri the host is friendly and knowledgeable. If you can send a little more and get a unit upstairs the view is amazing. Would definitely stay here again.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank judithm536
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 10 September 2020

Dear Judithm

Thanks so much for your kind comments about your recent visit with us here at Radfords on the Lake. It's really great to learn about your experience with us, as it assists us in constantly reviewing our product and standards and helping future guests make decissions on where they would like to stay.

We hope we can welcome you back sometime, please telephone me directly and I will make sure your get the unit most suitable for you both.

Wishing you stafe travels and Kind Regards Kerri and Steve

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