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Fi Boffy
Queenstown, New Zealand

Above and Beyond

5.0 of 5 bubblesReviewed 28 Sept 2020
My entire experince was such a treat! From the lakefront views, comfortable bed, classic Fiordland hospitality and facitilies provided. 'Radfords on the Lake' have thought of everything. I would 100% recommend Radfords for a 5 star luxy stay!
Date of stay: September 2020
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
, Owner at Radfords on the Lake, responded to this review
Responded 30 Sept 2020
Hi and thank you for your kind words, you were a pleasure to host and delighted that your short stay was a memorable one. We look forward to welcoming you back soon. Kindest Regards Kerri and Steve
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (992)
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All reviews milford sound the ground floor new zealand little touches room was spotless a wonderful stay three nights stayed longer across the road comfortable beds living area south island comfortable stay close to town kerri kerry lake
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171 - 176 of 992 reviews
Reviewed 23 September 2020

Had a lovely 2 night stay at Radfords on the Lake. Kerri is the perfect host and she was so helpful when it came to recommending restaurants and walks in the area. The room was spotlessly clean and warm with lovely views of the lake from upstairs. The town is so close by for restaurants and shops. Unfortunately we were unlucky with visiting Milford Sound as the road was closed which was disappointing but it means we will be back to try again and will certainly be staying at Radfords for sure. Highly recommended.

Date of stay: September 2020
    • Sleep Quality
    • Rooms
    • Service
Thank BCS001NZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 23 September 2020

Thank you for taking the time to write about your experience with us. We are very happy we were able to assist in providing you with a memorable time here in Te Anau, sadly as mentioned you did not get to Milford Sound due to the weather and road closure, however we look forward to welcoming you back again to complete this experience.

Sincerely,
Kerri and Steve
Radfords on the Lake

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2020

My husband and I recently spent 2 nights at Radfords on the Lake in Te Anau which we highly recommend. Kerri was an outstanding host who was very friendly and helpful recommending places to eat, and things to see and do. Our room was spotless, very warm and comfortable, and was equipped with everything we needed. The view of the lake from out room was amazing. Thank you Kerri and your team, you have a beautiful spot and we hope to return again soon

Date of stay: September 2020
    • Rooms
    • Cleanliness
    • Service
Thank NicoleG3426
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 15 September 2020

Dear Nicole

We sincerely appreciate your very kind words, and we thank you for taking a few minutes to post your comments.

We are pleased to read that your Suite was warm, clean, had everything you needed along with the great view from your unit. Our team here take great pride in there work to deliver the very best cleaning practices and presentation of all units.. So pleased our recommendations hit the spot and this all added you your memorable experience.

Thank you again for your fine endorsement. We would be very happy to see you again soon.

Kindest Regards
Kerri and Steve

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2020 via mobile

Beautiful accommodation so tasteful with lots of special touches. Kerri the host is friendly and knowledgeable. If you can send a little more and get a unit upstairs the view is amazing. Would definitely stay here again.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank judithm536
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 10 September 2020

Dear Judithm

Thanks so much for your kind comments about your recent visit with us here at Radfords on the Lake. It's really great to learn about your experience with us, as it assists us in constantly reviewing our product and standards and helping future guests make decissions on where they would like to stay.

We hope we can welcome you back sometime, please telephone me directly and I will make sure your get the unit most suitable for you both.

Wishing you stafe travels and Kind Regards Kerri and Steve

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Reviewed 10 September 2020

We picked Radfords because of the location, and the absolute waterfront spot did not disappoint. But really it was the hospitality that made the trip special. Our host was just so friendly and helpful the moment we arrived. Perfect recommendations for things to do, places to eat and also for our road trip the next day on to Milford. We felt we were in very good hands. The rooms are spotless, and thoughtfully decorated. And the bed was more comfortable than the one at home! Without a doubt, this is the place to stay in Te Anau. You won't regret it.

Date of stay: September 2020
    • Value
    • Location
    • Service
Thank sofiaw333
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 10 September 2020

Dear Sofiaw333

We sincerely appreciate your very kind words, and we thank you for taking a few minutes to post your comments. We always love to read about our guest's experiences, as it helps us to continually assess and improve our product and service, and to allow prospective guests to make sound decisions when planning a trip to Fiordland. We love what we do and to share our local knowledge along with our Southern Hospitality so all our guests can make the very best of there time with us.

Many thanks again, Sofia. Thanks for your recommendation, and we anticipate your return.

Take care, Stay Safe and Kind Regards
Kerri and Steve

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2020

Radfords On The Lake was perfect for us. A great location across from the lake and close to town.
Warm & comfortable. Kerri is a perfect host ensuring a great stay. Her recommendations of where to eat and what to do were spot on for us.

Date of stay: August 2020
Thank cathyD996
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 29 August 2020

Dear Cathy

Thank you for your kind words, you both were a pleasure to host and you experienced Fiordland at its best. So pleased our location, service, local knowledge and suggestions were of benefit to you. We would love to welcome you back in the future. Stay safe and Kindest Regards Kerri and Steve

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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