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Judith M
Wellington, New Zealand

Fantastic Accommodation

5.0 of 5 bubblesReviewed 10 Sept 2020via mobile
Beautiful accommodation so tasteful with lots of special touches. Kerri the host is friendly and knowledgeable. If you can send a little more and get a unit upstairs the view is amazing. Would definitely stay here again.
Date of stay: September 2020
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
, Owner at Radfords on the Lake, responded to this review
Responded 10 Sept 2020
Dear Judithm

Thanks so much for your kind comments about your recent visit with us here at Radfords on the Lake. It's really great to learn about your experience with us, as it assists us in constantly reviewing our product and standards and helping future guests make decissions on where they would like to stay.

We hope we can welcome you back sometime, please telephone me directly and I will make sure your get the unit most suitable for you both.

Wishing you stafe travels and Kind Regards Kerri and Steve
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    View more hotels in Te Anau
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    Show reviews that mention
    All reviews milford sound the ground floor new zealand little touches room was spotless a wonderful stay three nights stayed longer across the road comfortable beds living area south island comfortable stay close to town kerri kerry lake
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    174 - 179 of 992 reviews
    Reviewed 10 September 2020

    We picked Radfords because of the location, and the absolute waterfront spot did not disappoint. But really it was the hospitality that made the trip special. Our host was just so friendly and helpful the moment we arrived. Perfect recommendations for things to do, places to eat and also for our road trip the next day on to Milford. We felt we were in very good hands. The rooms are spotless, and thoughtfully decorated. And the bed was more comfortable than the one at home! Without a doubt, this is the place to stay in Te Anau. You won't regret it.

    Date of stay: September 2020
      • Value
      • Location
      • Service
    Thank sofiaw333
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 10 September 2020

    Dear Sofiaw333

    We sincerely appreciate your very kind words, and we thank you for taking a few minutes to post your comments. We always love to read about our guest's experiences, as it helps us to continually assess and improve our product and service, and to allow prospective guests to make sound decisions when planning a trip to Fiordland. We love what we do and to share our local knowledge along with our Southern Hospitality so all our guests can make the very best of there time with us.

    Many thanks again, Sofia. Thanks for your recommendation, and we anticipate your return.

    Take care, Stay Safe and Kind Regards
    Kerri and Steve

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 28 August 2020

    Radfords On The Lake was perfect for us. A great location across from the lake and close to town.
    Warm & comfortable. Kerri is a perfect host ensuring a great stay. Her recommendations of where to eat and what to do were spot on for us.

    Date of stay: August 2020
    Thank cathyD996
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 29 August 2020

    Dear Cathy

    Thank you for your kind words, you both were a pleasure to host and you experienced Fiordland at its best. So pleased our location, service, local knowledge and suggestions were of benefit to you. We would love to welcome you back in the future. Stay safe and Kindest Regards Kerri and Steve

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 24 August 2020

    Spotlessly clean room, cleanest shower we have ever seen, oh so comfy bed (Dexter, the owners beautiful Ragdoll feline loved it too!). Mine host Kerri super friendly and very helpful. Thank you for having us, highly recommend.

    Room tip: Top deck overlooking lake great view.
    Date of stay: August 2020
      • Cleanliness
      • Service
    Thank Kaiapoi_Molly
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 25 August 2020

    Hello and thank you so much for choosing to stay with us and also for your very kind review. Our team here have the highest of standards and I will be sure to pass on your compliments, your praise for the team is greatly appreciated. We hope you took away some fond memories of your short time here. Stay safe and Kindest Regards Kerri and Steve

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 18 August 2020

    This is the most amazing place with the most amazing hosts! We had a fantastic time whilst in Te Anau, would be hard only staying 1 night so lucky we were there for 3!!!
    Our room was so lovingly set up and very comfortable with heating on ( its still real chilly in Te Anau morning and night), we were warm and happy and loved coming back after days of activity. So good to see Kiwi's supporting these gorgeous small towns and all that Fiordland has to offer and Radfords was the perfect place to stay with the fanastic views of the lake and lots of sun getting into the rooms. Also close to everything so we could walk to restaurants etc.
    Thank you Kerri and your team, you do such a good job and we had a giggle or two, so easy to chat with you and have a laugh even though these are trying times for the tourism industry!
    Karen and Barry

    Room tip: Any room, they all look towards the lake :)
    Date of stay: August 2020
      • Value
      • Rooms
      • Service
    Thank Karen B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 19 August 2020

    Dear Karen

    Wow, thank you for such a glowing report of your time with us, you were all truely a great bunch, making the very best of what Fordland has to offer. We love what we do and helping our guests with recommendations and sharing our local knowledge of what Fiordland has to offer.

    We have been overwelmed with how Kiwis are seeing there own back yard, and going away with many fond memories of their time here.

    Wishing you all the very best and I hope we can showcase more of what Fiordland has to offer on another occassion.

    Warmest Wishes and Kind Regards Kerri and Steve

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 8 August 2020

    Radfords on the Lake is an incredibly charming and lovely place. The hotel has been beautifully renovated. Rooms are wonderful. Beds are the most comfortable you can imagine. The rooms have very lovely will appointed kitchenettes. We had two rooms. One suite had two bedrooms. It's especially nice how there are king beds and single beds in the rooms which is great for a large family like ours. Kerri James is the most accommodating host. This place is truly five stars and centrally located within walking distance to all the wonderful restaurants and attractions. Our family will definitely return!

    Room tip: We loved the two bedroom Suite No. 6.
    Date of stay: August 2020
      • Rooms
      • Cleanliness
      • Service
    Thank Truman2008
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 10 August 2020

    Dear Truman

    We are thrilled to receive your kind words following your recent stay with us. Both you and your family were a delight to host.
    It is so pleasing to hear that all aspects of your stay met with, and hopefully surpassed, your expectations.
    We do hope we might welcome you back in the future and thank you for taking the time to post your review.

    Kindest Regards
    Kerri and Steve James

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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