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Rob M
Nelson, New Zealand

Average room - great service

3.0 of 5 bubblesReviewed 3 Nov 2021
The room was OK, a bit old and tired but acceptable.
Sarah who was on duty in office was exceptionally helpful when we had car tire issues and went out of her way to help us, calling in her husband (mobile mechanic) who was also very helpful. Would probably stay here again.
Date of stay: October 2021
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Reviews (424)
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Reviewed 14 October 2021

We stayed here three nights, and had a great time. Thanks to covid changing our flights, we had the budget room on our first night (due to us adding on an extra night after our initial booking) and then two nights in the hot tub studio. Both rooms were excellent, clean, modern, satisfactory in every way (except their wifi is poor, which they acknowledge, but Te Anau is miles from anywhere.) The hot tub was a delight (note you need to heat it yourself after the first night via a wood burner they set up for you - that was actually quite fun!) but any of the rooms were great. Comfy beds, nice pressure showers, good kitchen facilities. 10 minute walk to the main street past the lake, or one minute in the car. Would definitely stay here again without hesitation. Te Anau desperately needs travellers at the moment, and value for money, this is a great choice.

Date of stay: October 2021
    • Sleep Quality
    • Rooms
    • Service
Thank spidernz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 May 2021

Great room ,hot tub,spa bath,ideal when the weather outside is cold.Everything you need .Great hosts at a great price. Organized our amazing trip to Milford Sounds for us.Easy walk to lake and shops.Highly recommend.

Date of stay: May 2021
    • Value
    • Location
    • Service
Thank Kevin S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 May 2021 via mobile

Do yourself a favour and book a superior suite with hot tub. Very relaxing after a day walking/enjoying other activities in Te Anau.
The bed was also very comfy and heaps of amenities available including bikes and games.
Owner was very friendly and welcoming.
Will definitely stay again.

Date of stay: May 2021
Trip type: Travelled as a couple
Thank staceym0styn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 April 2021

The owner was not helpful and we felt he didn't want to be there.
The rooms were musty and the kitchen oven was filthy along with the glasses, cutlery and other table top kitchen appliances.
The grounds were full of weeds and the lawn needed mowing.
Would certainly not recommend this place at all.
Don't know why they are showing the Qualmark sign as this motel has been removed from Qualmark recommendation.

Date of stay: April 2021
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Glenn B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NIGEL HUMPHRIES, Owner at Anchorage Motel Apartments, responded to this reviewResponded 16 April 2021

Hi Glen - obviously we were not what up to your expectations. Sorry that you were disappointed. We do actually take pride in what we offer so your comments are really gutting for us. I am a real person at the end of your cutting comment who is actually passionate about this area and believe me, I would not have been in this business for 20 plus years it that was the way I operated. If you are talking about me as the owner/manager, then apologies from me that you thought I was not interested - I do care as many other guests say but perhaps you caught me at a tired moment - we are all only human and do sometimes have these moments. All your other comments are noted thanks. We are a current member of Qualmark also.

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Reviewed 11 March 2021 via mobile

Highly recommend staying at Anchorage Motel when visiting Te Anau.
The hosts are very welcoming and full of local knowledge. The rooms are clean and tidy. LOVED the heated floor in the bathroom! The bed was super comfy with extra pillows and blankets if needed.
Easy walk into town or by the lake.

Date of stay: March 2021
Trip type: Travelled solo
Thank dknzca
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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