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Colvin K
Dunedin, New Zealand

COZY & COMFORTABLE STAY IN TE ANAU

Review of Edgewater Motel
5.0 of 5 bubblesReviewed 11 Mar 2024
OUR FAMILY STAYED AT THE EDGEWATER MOTEL FOR TWO NIGHTS.
WE WANT TO EXPRESS APPRECIATION TO THE HOST OF THIS FACILITY. OUR ROOMS WERE VERY CLEAN AND COMFORTABLE. THE BEDS WERE VERY NICE. THE KITCHEN AREA WAS ALSO VERY CLEAN AND QUITE ACCOMMODATING TO OUR NEEDS FOR BREAKFAST AND SNACKS. WE LOVED THE LARGE SHOWER AREA IN THE CLEAN AND SPACIOUS BATHROOM. WE REALLY APPRECIATED HOW QUIET OUR ROOM WAS AT NIGHT. THE SHORT DISTANCE TO THE TOWN CENTRE WAS A PLEASANT SURPRISE, SO WE THINK THE LOCATION OF THIS MOTEL WAS PERFECT.... WE HIGHLY RECOMMEND THIS MOTEL FOR ANY THAT ARE TRAVELING TO TE ANAU.
Date of stay: February 2024
Room Tip: VERY REASONABLE COST FOR A QUIET, RELAXING STAY.
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Soutland Asset Management, Owner at Edgewater Motel, responded to this review
Responded 12 Mar 2024
Thank you for your feedback, we appreciate it.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (292)
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1 - 6 of 292 reviews
Reviewed 10 March 2024 via mobile

The office was unattended for our entire stay. Upon arrival, we discovered our check-in details taped to the office door, advising us that our key was on the coffee table in our room. We did not have any cereal bowls or any sugar and, as the office was unattended, we couldn’t request either. We had to eat cereal out of coffee mugs!! Very ordinary.

Date of stay: March 2024
Trip type: Travelled as a couple
Thank VandP2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Soutland Asset Management, Owner at Edgewater Motel, responded to this reviewResponded 11 March 2024

Thank you for your feedback. We are sorry you didn't have cereal bowls in your room. We do regular checks of missing crockery and cutlery, as it sometimes happens that we have groups and they eat/drink in one room and leave their plates and glasses there. The office is unattended, but there is always staff on the premises and if you call (as it says in the letter), they will come and help you with anything you need.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2024 via mobile

We stayed in room 1 and found it to be modernised and clean, a short walk to everything in the town. Two of us but it can sleep 4 if you don’t mind those in the lounge accessing the bathroom via the main bedroom. No stovetop but had an electric hot plate. No staff on-site due to general service labour shortages but that didn’t impact us and they were very responsive when we messaged. Overall we had a comfortable stay.

Date of stay: March 2024
Trip type: Travelled as a couple
Thank Rich R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 March 2024

The rooms were clean and comfortable. The location is brilliant - right across the road from the lake with views all round. We were able to use laundry facilities and although there was no staffed reception, there were friendly people working there who helped us with the laundry.

Room tip: We did think that the price was excessive compared with similar accommodation across the South Island of NZ.
Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank JillDV8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Soutland Asset Management, Owner at Edgewater Motel, responded to this reviewResponded 6 March 2024

Thank you for your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2023 via mobile

Stayed in the Villa 1 night with my family. Clean and warm. The villa stands alone seperate from the motel units which was nice. Villa is surrounded by a garden and good parking outside. We didn’t cook, but kitchen had everything if I did. I actually had a good nights rest in the master bedroom. Sitting room had a couple of 3 seater lounges and shower was good.

Date of stay: August 2023
Trip type: Travelled with family
Thank Rawiniarenata
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Soutland Asset Management, Owner at Edgewater Motel, responded to this reviewResponded 2 October 2023

Dear Rawiniarenata,
Thank you for staying with us and for a great review. We wish you enjoyable stay in New Zealand.
Sonch

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Reviewed 1 April 2023 via mobile

Very good motel with complete kitchenette. Laundry facility is available o payment. Located on the Lake Frive, it is just opposite to the lake. Staff is very helpful and does tour booking too. Sasha, the manager goes out of way to help. Highly recommended.

Date of stay: March 2023
Trip type: Travelled as a couple
Thank avinashchandraa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Soutland Asset Management, Owner at Edgewater Motel, responded to this reviewResponded 19 September 2023

Dear Avinashchandraa, thank you for your recommendation. We enjoyed having you staying with us.

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