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Ginny R
Nelson-Tasman Region, New Zealand

Great spot, handy free shuttle to town

4.0 of 5 bubblesReviewed 16 Oct 2023
Great spot...quiet and handy to have a free shuttle to and from the city centre. Lovely spacious apartment with nice views. Our family of four really enjoyed our stay, room had everything you could need.
Date of stay: April 2023
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviewed 11 October 2023

Mixed reviews when looking into the Oaks club suites prior to our stay so we were not sure. The accomodation is out of the main town however a nightly shuttle is available (limited seats). You can walk (~ 25mins) but we were hesitate at night and it was very cold anyways. 3 bedroom lake view suite was perfect for us all (4 x adults and 2 x children). Plenty of space and the views were just amazing. Room was a bit dated and definitely needs some TLC. Main ensuite bathroom had very little airflow so had a consistent mouldy odour. But the views from the living room while sitting by the fireplace made this an overall winner for us and we would stay here again just for that!

Room tip: Steep driveway so take it easy. Book shuttle with reception in the morning if you want to use night shuttle service.
Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Harral1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 August 2023

Stayed in a 2 bedroom apartment and it was excellent. The views are absolutely amazing and the apartment is great. Love the gas fire, comfy couches and full kitchen.

All of the reception staff have been so friendly and helpful.

This place is going to shut down soon for a major renovation, which it needs. I'm sure it will be absolute top shelf after that.

Room tip: Apartments with balconies are the best, some people have complained about the hotel rooms.
Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Grm69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Oaks Queenstown Club Suites, responded to this reviewResponded 24 August 2023

Dear guest,
Thank you so much for taking the time to leave such a lovely review of your recent stay with us. We are so glad to hear we met your expectations and you enjoyed everything our fabulous 2 bed lake view apartments have to offer!
We wish you all the best and hope to welcome you back in the future when we'll be back up to the best of the best again - we can't wait!
Oaks Club Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2023

We loved our stay at Oaks QT. We had a 2-bedroom apartment with the spa outside which was great to use after a day on the ski slopes. The staff were always so accommodating, adding extra shuttle buses to the services if booked out, helping with booking activities and general enquiries. We would definitely stay again!

Date of stay: August 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank Cgh2806
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oaks Club Queenstown, General Manager at Oaks Queenstown Club Suites, responded to this reviewResponded 11 August 2023

Dear guest,
Thank you so much for taking the time to leave such a lovely review of your recent stay with us.
We are very happy you enjoyed your Spa apartment and made the most of it, it is indeed a great after ski recovery.
We appreciate your kind praise of our team members and will ensure to share this feedback with them.
We look forward to an opportunity to welcome you back in the near future.
All the best,
Oaks Club Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2023

This accommodation was perfect for our group, two bedrooms with an ensuite each, very spacious and clean with incredible lake and mountain views. We arrived after 10pm and it had been snowing all day, our fire in the living room was on and electric blankets were also turned on so we were very warm.
We walked into town a few times - the walk along the lake is so beautiful. Its on the bus route and a quick taxi or uber ride to town.
Highly recommended for the layout, location, views and friendly service.

Date of stay: August 2023
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Minor Hotels
Thank Kate C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Oaks Queenstown Club Suites, responded to this reviewResponded 9 August 2023

Dear Kate,
Thank you so much for taking the time to leave such a lovely review of your recent stay with us in a 2-bed lake view apartment. We are so glad to hear we met your expectations and you enjoyed everything we have to offer on a cold winter's day!
We wish you all the best and hope to welcome you back in the future!
Oaks Club Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2023

Thoroughly enjoyed my stay at Oaks. Staff was really friendly and housekeeping did a great job. The view of the lake and mountains was spectacular. Something out of a painting, I couldn't believe my eyes. Check-in and check-out were smooth. Staff checked us in early despite us reaching 2 hours before actual time. Thank you for making our stay memorable. One tip, take the lift down to level 1 for the Lake View. Trust me you won't regret it !

Date of stay: July 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank kunaltorres
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Oaks Queenstown Club Suites, responded to this reviewResponded 6 August 2023

Dear Kunal,
Thank you so much for sharing your positive feedback. We are very happy you enjoyed your time with us.
I hope we have the opportunity to welcome you back again soon!
All the best,
Oaks Club Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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