We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Les T
Sydney, Australia

Magnificent views and very comfortable beds

4.0 of 5 bubblesReviewed 5 Jun 2023
Experience the most captivating view of the mountains from the location of this hotel. Across the lake to the snowcapped mountains. The spacious balcony is inviting on a sunny day. The beds are very comfortable and the pillows superb. The general layout of our apartment was spacious and equipped with bath tub and all the necessities of a kitchen are available.
When we stayed, renovations were underway and although noise was not a problem (long weekend) the reduction in parking spaces was awkward.
The only negative I could mention was the bar food was pretty ordinary and staff a little inexperienced but otherwise totally worth the money .
Date of stay: June 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Minor Hotels
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, Other at Oaks Queenstown Shores Resort, responded to this review
Responded 9 Jul 2023
Dear Les,

Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.

We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Best regards,

Oaks Shores Queenstown Resort Team!

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$375
Fully refundable
  • Expedia.com
  • Agoda.com
    $242
  • Hotels.com
    $359
2.0 km from Oaks Queenstown Shores Resort
Free Wifi
Free parking
Exterior
$369
  • Expedia.com
  • Prestigia.com
    $363
  • Priceline
1.9 km from Oaks Queenstown Shores Resort
Free Wifi
Restaurant
$403
Save more with IHG One Rewards
  • Booking.com
    $403
  • Algotels
    $395
  • Expedia.com
    $405
2.3 km from Oaks Queenstown Shores Resort
Free Wifi
Restaurant
$339
Fully refundable
No prepayment needed
  • Expedia.com
  • travelup.com
    $412
  • Trip.com
    $339
2.8 km from Oaks Queenstown Shores Resort
Free Wifi
Pool
$475
No prepayment needed
  • Expedia.com
    $477
  • Hotels.com
    $475
  • Priceline
    $475
0.2 km from Oaks Queenstown Shores Resort
Free Wifi
Free parking
$369
Fully refundable
No prepayment needed
  • Priceline
    $369
  • Agoda.com
    $368
  • Hotel Website
    $344
4.3 km from Oaks Queenstown Shores Resort
Free Wifi
Free parking
Exterior
$280
  • Priceline
    $280
  • Trip.com
    $280
  • Expedia.com
    $281
3.3 km from Oaks Queenstown Shores Resort
Pool
Restaurant
Hotel exterior (seen from the water taxi)
$269
Fully refundable
  • Expedia.com
    $270
  • Agoda.com
    $274
  • Priceline
    $269
3.4 km from Oaks Queenstown Shores Resort
Restaurant
Room service
Exterior
$231
  • Mercure
    $231
  • travelup.com
    $233
  • Expedia.com
    $232
3.8 km from Oaks Queenstown Shores Resort
Free parking
Pool
Get rewarded with One Key
  • Booking.com
    $514
  • Agoda.com
    $408
  • Hotels.com
    $514
2.2 km from Oaks Queenstown Shores Resort
Free Wifi
Bar/Lounge
View more hotels in Queenstown
Reviews (1,460)
Filter reviews
1,460 results
Traveller rating
581
406
209
147
117
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
581
406
209
147
117
Show reviews that mention
All reviews the kitchen walking track lake view apartment two bedroom apartment shuttle bus amazing views large balcony gas fire serviced daily lake wakatipu washing machine and dryer shuttle service living area walk into town fireplace heating nz
Selected filters
Filter
Updating list...
18 - 23 of 1,460 reviews
Reviewed 4 June 2023

Apartment was beautiful, fabulous views.
Too far out of town without a car.
Shuttle only operating from 4pm
Beware of construction of new apartment building, we were right next to it, which made access to room tricky and also noise was issue
We lost hot water twice.

Date of stay: May 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank Julie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, Other at Oaks Queenstown Shores Resort, responded to this reviewResponded 9 July 2023

Dear Julie,

Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.

We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.



Best regards,

Oaks Shores Queenstown Resort Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2023

Rooms were amazing but the $1 bond by only credit card was ridiculous. Never needed a credit my last stay Let alone own a credit card. So was made to get $200 cash out from in town that’s busy as with a tired toddler.

Date of stay: June 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank Locket31st
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, Other at Oaks Queenstown Shores Resort, responded to this reviewResponded 9 July 2023

Dear Locket31st,

Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.

We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Regarding the NZD 1 pre-auth transaction, it is not a bond, it a standard procedure in order to check that we do have a valid credit card registered as the guest's backup in case extraordinary expenses had to be charged such as property damage, Food&Beverage Room Charges, etc.

Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.



Best regards,

Oaks Shores Queenstown Resort Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2023

When we arrived at our room after taking kids (7&8) to Luma. There was already a couple in that room. Which was very uncomfortable for both us & them. We then had to walk to reception carrying bags & be allocated another room. We then had to walk all the way to the new room carrying bags. Staff attitude was nonchalant about the situation. While my pregnant partner had to carry bags unnecessarily around hotel. Room cleanliness standards need improved.

Date of stay: June 2023
    • Value
    • Rooms
    • Cleanliness
Review collected in partnership with Minor Hotels
Thank 48marie2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, Other at Oaks Queenstown Shores Resort, responded to this reviewResponded 9 July 2023

Dear 48marie2023,

Thank you for taking the time to leave us a review!

Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.

Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.

We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.

Thank you again for choosing to stay with us and for your time in sharing your feedback.

Best regards,
Oaks Shores Queenstown Resort Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2023

We had a 1 night stay here when our flight was cancelled. A 2 bed lake view apartment 906. Very spacious and comfortable, great balcony over looking lake and mountains. Customer service was A1 and the morning coffee was really nice. Would definately stay again for an extended stay.

Date of stay: May 2023
Thank 732kyliej
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, Other at Oaks Queenstown Shores Resort, responded to this reviewResponded 9 July 2023

Dear 732kyliej,

Thank you for taking the time to share your recent experience with us!

We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.



Best regards,

Oaks Shores Queenstown Resort Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2023

Great spot with fantastic rooms and service. Eveything you would need for a family holiday, a home away from home.
Spectacular views with the warmth and homely feel of a gas fire.
We will be back to stay again!

Date of stay: May 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank mcorchy7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, Other at Oaks Queenstown Shores Resort, responded to this reviewResponded 9 July 2023

Dear Mcorchy7,

Thank you for taking the time to share your recent experience with us!

We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.



Best regards,

Oaks Shores Queenstown Resort Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews