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“Great Hotel with a wonderful View!”
Review of Earnslaw Lodge

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Earnslaw Lodge
Certificate of Excellence
Reviewed 4 weeks ago

Firstly the view from my room was spectacular! The employees were friendly and helpful with recommendations and directions. The rooms was always clean and comfortable! And absolutely wonderful stay at a mom and pop style hotel! Will definitely stay here again and would highly recommend. If you are wanting to stay somewhere a little quieter at night with an amazing view of the Remarkables Mountain Range than this is the place for you!

Room Tip: Top Floor Backside! Best view in Queenstown!
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  • Stayed: September 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank Taylor P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 397 reviews

Reviewed 4 weeks ago

We had a room with kitchenette at the back of the motel, overlooking the lake.
The room was nicely laid out and had all amenities we expected.
It was a nice place away from home and overall we had a good stay, but the rooms can do with a bit of a spruce up and SKY TV would be nice.
Helpful and friendly managers and staff.

Room Tip: Ground floor, back unit
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  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Else B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We stayed at Earnslaw Lodge as part of a two week trip around the South Island of NZ and it was by far the worst place we stayed. We when first arrived we were given a normal non-lake facing room which was not what we had booked. We confirmed our booking email and then we back to the receptionist. It turns out the the booking site had sent through the booking incorrectly as a non-lake facing room. The lady was very nice about it, but unfortunately all of there lake facing studios were booked and there was only one smaller lake facing room left. Even though the room was smaller the view was much nicer than the wall we had previously so we decided to switch. I do not if our original room would have been any better, but the room we ended up in was not good. First of all, there is no elevator. I think lake facing rooms have car parks right in front of them but all rooms except the one we were in require you to walk up stairs to access it. Thankfully we were only staying one night and didn't need to bring up much luggage but it we had had to bring all of it up I think I would have cried. For the non-lake facing rooms you have to walk further in and there are many more flights of stairs to go up and some of the rooms are also right next to the laundry. Having said that, our lake facing room had very very thin walls and we were able to hear every little thing from the room next door including someone snoring. Also, people walked right by the lake facing window of the room so you could constantly hear footsteps and chatter from that. Other issues we had with the room include the curtains which even when shut let in a lot of light, and the shower head was incredibly low, we are both of average height (170-180cm) and we were both taller than the shower head and kept hitting our head on it and having it bend at awkward angles to actually get our head under the stream. The shower also had no pressure and the head just sprayed the water everywhere all over the shower, than coupled with the poor drainage meant the water was up to our ankles and made a huge mess as it spilled over the lip of the shower. Also in the bathroom there was no space around the sink to put anything so all our toiletries had to go on the floor. There were also very few power points, which meant that even though there was an electric blanket only one side was plugged in and we had to fight over the points to charge our devices. The TV only had 4 channels (everywhere else we stayed at least 6 and for Queenstown surely you would expect more than 4?) and there was no remote so we had to manually adjust it our selves. The other main issue we had with the room was the bed was hard and the pillows were soft and lumpy with no support at all. The only redeeming features, and this reason I gave it a poor not a terrible rating, is the view from the room, the good wifi and that it is only a 15 minute walk to Queenstown. Having said that getting into the hotel is an absolute nightmare. It is located on a very busy main road so trying to turn right into it you can wait 5 minutes and if you are turning left the driveway is almost hidden so we kept missing it. The driveway is also very steep. Everywhere else we stayed in NZ was a similar ranking and price point to Earnslaw Lodge so I don't think we were expecting too much from this room. We were not expecting a high quality room but this room was just so far below what it should have been I would hesitate to call it a 3-star hotel. If we go back to Queenstown again I would either pay the money and stay in a nicer place or maybe try the holiday park which seemed to be closer to town that we were and with much nicer rooms for about the same price.

Room Tip: lake facing rooms have the best view
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank spage89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2017

Had a wonderful time at Earnslaw Lodge, the Owners and staff were very friendly and helpful. The rooms are large and clean and the view from the lake view rooms is amazing. A seven minute walk into the Centre of town and with a bus stop for both public transport Bus service and the Busses to the ski fields right out side the front door.
I would defiantly stay there again.

Room Tip: if you don't want cooking facilities choose a lake view room.
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank KFlavell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2017

Stayed last weekend, just for one night. The check-in process was easy, they allowed us an additional hour before checking out.
The units were clean and the radiators made it very, very warm.
It was an easy walk downhill into town.
It was all that I needed to be for the price and I would definitely stay again.

  • Stayed: July 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank jessiesfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Earnslaw Lodge

Address: 77 Frankton Road, Queenstown 9300, New Zealand
Phone Number:
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #15 of 93 Speciality Lodging in Queenstown
Price Range: $153 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Earnslaw Lodge 3*
Number of rooms: 19
Official Description (provided by the hotel):
Earnslaw Lodge motel in Queenstown, New Zealand is perfectly located only a 10 minute walk from downtown Queenstown's vibrant city centre. Your home away from home, offering luxury views of the Remarkables mountains and Lake Wakatipu. We have range of accommodation options including studios and self contained apartments, most with mountain and lake views. Winter reflects our lodge style accommodation with spacious and cosy self contained studios, all centrally heated, the perfect place to come back to after a day up the ski fields. Summer offers so many different attractions for you to venture out on during the day, all accessible from Earnslaw Lodge, most operators pick up directly outside our reception area. Our breakfast restaurant is open each morning from 7am until 9am offering continental and cooked options. Vicki and Steven are your hosts and wish to ensure that your stay at Earnslaw Lodge is enjoyable. ... more   less 
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Also Known As:
Earnslaw Hotel Queenstown

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