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All reviews lake view villa gas fire the kitchen bedroom villa amazing villa heated floors green cabs amazing views heritage hotel underfloor heating living space luxury accommodation town centre beautiful walk fantastic stay coffee machine every morning
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1 - 6 of 391 reviews
Reviewed 14 June 2021

Just back from our 5th stay at Platinum and as usual we had a first class experience

All the usual standards has been maintained and the Villa was spotlessly clean – the thing that amazed us was that as popular and as busy as Platinum would no doubt be the place never looks tired / old or battered about. All the appliances still look brand new , the carpets look in great condition , the beds are first rate and the bathrooms are still immaculate.

We can’t say more so just go and enjoy

Alana obviously runs a very tight ship supported by a great staff (including the friendly Khady – hope spelling is ok)

Roll on Winter 2022

Date of stay: June 2021
    • Value
    • Cleanliness
    • Service
2  Thank Wheels1964
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 June 2021

This was the first trip out of Australia for a long time for us (for obvious reasons) and we wanted somewhere nice to stay. Somewhere nice !!!!! This has to be one of the 'nicest' places we have stayed anywhere. Even prior to getting to Queenstown we had a 'good vibe' via the communications with had with the staff and on arrival we were not disappointed - they were all wonderful. The villa itself was nothing less than beautiful. It was immaculately clean, comfortable and well appointed with everything you might need for a stay in Queenstown, including a great kitchen area with dishwasher, a washing machine and dryer and a great stock of cutlery, crockery and glassware. The beds were comfy and warm and the heated bathroom floor on cold winter mornings was a joy. The view over the lake and the Remarkables was spectacular and sitting with a glass of our wine in front of the gas fire, watching the sun set on the mountains was most relaxing. We are already thinking about our next trip back to NZ and the Platinum Villas.

Room tip: We stayed in Villa 17 and this was a lake view villa. The higher numbers are further from the road - although this was quiet at night.
Date of stay: June 2021
    • Sleep Quality
    • Rooms
    • Service
Thank Doug K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 April 2021 via mobile

I discovered this place online was searching for a nice place for 5 adults from Auckland to relax unwind and enjoy 3 day stay 18-21 April in Queenstown. I booked 3 bedroom Lake view Villa. Best decision I made well worth it The Villa was immaculately clean.The Kitchen, Dinning and lounge are spacious and well equipped with dishwasher, washing machine, dryer, The bedrooms are spacious, King room has beautiful view of the lake on suite bathroom , beds very comfortable bathrooms have luxurious amenities. Family loved heated floors to the overhead showers. The view is what caught our eyes as soon as you open front door Spectacular views of Lake Wakatipu & The Remarkables!!
Highly recommended staying here. Definitely coming back with our kids next time
We all love Queenstown
I would like to thank KHATY who was professional and friendly from beginning to the end :)
Happy Customer

Date of stay: April 2021
Trip type: Travelled with family
Thank smanoa16
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 April 2021

Cannot rate this place high enough. The location is superb as you are tucked away from the hustle of a busy Queenstown, we had views overlooking the lake and from the living room you can only see the lush lawn, some tussocks and then water water water. It was beautiful. Staff super friendly and helpful and you feel like you are almost in a holiday home with no one around you. Great facilities in your apartment. Bedding was really nice luxurious, was able to do some washing and drying in our room, kitchen well equiped. Decor lovely. Highly recommend. Will definitely stay here again.

Room tip: Choose lake view if you can!
Date of stay: April 2021
    • Location
    • Cleanliness
    • Service
Thank Kerry U
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 February 2021

We stayed in a 3brm Lake View Villa. The views of the Remarkables were incredible. The location was an easy 10min walk down to town, or we caught the bus for $2 each (bus runs each 15mins, or 30mins off peak).
There were a great selection of crockery and glassware, including champagne flutes and a range of wine glasses - perfect for sampling the wines we got on our wine tour!

Room tip: The views from the Lake View rooms are incredible!
Date of stay: January 2021
    • Rooms
    • Cleanliness
    • Service
Thank sasinrio
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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