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Kate P
Columbia, Missouri

Lovely dinner on the outside porch; amazing local seafood

Review of Azur
5.0 of 5 bubblesReviewed 29 Mar 2024
We had the loveliest dinner at Azur, on the patio outside. Really spectacular local seafood - particularly the tuna carpaccio and swordfish. The oysters were also very fresh and creamy. Our waiter took exceptional care of us. Highly recommend dinner at Azur.
Date of stay: March 2024
Trip type: Travelled with family
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All reviews the main lodge in villa dining in town new zealand heated floors breathtaking views milford sound spa bath every amenity south island lake and mountains canapes luxury bathtub fireplace auckland
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2 - 7 of 460 reviews
Reviewed 18 February 2024

My wife and I concluded our month long trip to Australia and New Zealand at the Azur Lodge on the South Island of NZ. It was a fitting ending to an amazing trip! The Azur is a spectacular property located on the hillside above Queenstown, with beautiful views of the city, Queenstown Bay, Lake Wakatipu and the mountains appropriately named The Remarkables. The stunning view as you enter the villa is breathtaking. Whether sitting on the balcony or luxuriating in the bath you are surrounded by natural beauty. The staff is extraordinary; well trained, engaging and personable. The breakfast each morning - served in either our room or at the lodge was delicious. The room was beautifully/luxuriously appointed. We can't say enough superlative things about our stay at Azur!

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Shay B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 February 2024 via mobile

We stayed at Azur at the end of a two week vacation through New Zealand. It was the perfect way to end our trip. The team at Azur is wonderful and attentive. They made every part of our stay so special. Breakfast was delicious. The afternoon tea and canapés were such a nice touch. We appreciated the drives into town for dinner, hiking, etc. We celebrated my birthday during this stay and the team helped my husband with special touches upon our arrival. Not to be forgotten- the view from our villa was spectacular.
Queenstown was our favorite city. The Azur team was helpful with recommendations of local things to do.
I highly recommend Azur! 5 stars!

Date of stay: January 2024
Trip type: Travelled as a couple
Thank AlisonNSH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 February 2024

This place is spectacular. It is luxury on steroids. Each cabin is so private. The amenities are excellent. The food is amazing, as is the great staff. Catalina, Will, Alex and Victoria made our stay a once-in-a-lifetime experience. The view of the lake and the mountains from our room was enough that we didn't want to leave. We could have just stayed on-property the whole time. Don't miss it.

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank TexasHomey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 December 2023

Azur Lodge is other worldly. The lodge is gorgeous, peaceful and provides spectacular rooms and views.
The people are truly world class and from around the world. They are the kindest, most helpful, professional and wonderful people. They are immediately like friends…that want you to have the most positive memorable experience.
This is our second visit to Azur…last time was 8 years ago. And Azur is simply consistent world class.
To me, Azur is a must stay home away from home…as everything about it…is uplifting, kind, positive and simply the place to create magical memories.
we shall return.

Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank roger90049
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 November 2023

Not what we expected. We didn’t think this was 5 star at all. PROS—if you like lodging close to a city, Azur is very close to the hustle and bustle of nice restaurants and shops in Queenstown. Views from rooms are ok. CONS—rooms are NOT luxurious, carpet is cheap and very low quality, TV is oddly placed and low quality, beds are 2 singles joined together so you can feel the ridge in the middle, and my husband’s side was lower than my side. Very uncomfortable for couples!!! Bathroom area was nice though. Huge flies were flying around in our room when we checked in. The rooms are located downhill and you have to walk up and down very steep hills to get to your room. My husband and I are very fit and we could do the walk but this is not a friendly walk for older folks or disabled folks. They have golf carts that can drive you up and down but it’s still a very steep hill. The food is just average. The breakfast served in the room was not complete—an item was missing from our order, the plate was sweaty because it came covered because it was transported from the lodge all the way down the hill. My coffee came in a sippy cup so that it didn’t spill. Sippy cup in a 5 star hotel??? Nahhhh!! There’s no dinner option in the hotel. You have to head to town to eat or order Uber eats . The missing dinner option actually in my opinion makes this hotel/lodging a 3 or 4 star at the most. I’m not sure where the 5 star reviews come from, but my husband and I did not like this hotel. Sorry to burst your bubble but we have traveled extensively and stayed in many luxurious 5 star hotels all over the world and Azur lodge is a 3 star….maybe we’ll give it 4 star because of the nice bathroom and the proximity to town. There were even cobwebs in the table lamp!! We had just stayed 2 nights in Blanket Bay resort in Glenorchy and that was EXCEPTIONAL!!!—-a 10 star hotel!!!! If you’re looking for true luxury, go to Blanket Bay…I’d give Azur a miss!!!

Date of stay: October 2023
Trip type: Travelled as a couple
2  Thank iyab00
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danielle Ingle, General Manager at Azur, responded to this reviewResponded 8 December 2023

Kia Ora Lyabo,


Thank you for taking the time to leave us a review.

Pleased to see you enjoyed the spacious bathrooms, the location of being close to Queenstown, and the views. We appreciate your feedback regarding the bed, I have passed this valuable feedback on to our owners, since upgrading to thick feather mattress toppers we have not received any negative feedback on the beds, but a luxurious sleep is something we take very seriously at Azur Lodge.

I am sincerely sorry for the 2 flies in your villa upon arrival, unfortunately, this time of year we are constantly fighting them. I shared your feedback with the team, and they are now keeping the doors and windows closed as this is when they come inside the room.

While we are on a steep hill, this is what gives us the lake views from every villa, we have the golf buggy to transport guests to and from the front door of the villas.

Another great option for breakfast is to dine in the main lodge, where we serve coffee in mugs, and run the food directly from the kitchen. The in-villa breakfast does need to travel in the portable oven down the hill and the coffee in keep-cups to keep it hot. I must say that I am jealous of guests enjoying the in-villa breakfast in their private villa in their bathrobes in the morning. I can also recommend taking the lid off the keep cup and drinking from the glass, rather than sipping from the lid.

Azur has never cooked dinner on-site, as there are lovely lodges nearby that offer that service. Instead, Azur Lodge supports all the great restaurants in downtown Queenstown, just 7 minutes’ drive away. Many of our guests have had in-lodge dinners throughout their stays in New Zealand and enjoy dining out in the vibrant town and using our service of complimentary transfers.

Luxury means different things to different people, Azur Lodge is known for its manaakitanga, our Kiwi hospitality and guests are often raving about the service they received while staying with us. We pride ourselves on connecting with our guests and offering a very high level of service that is also welcoming and friendly.

If you do return to this part of the world, we would love to have the opportunity to host you and I am confident you will have a more positive experience.



Ngā mihi,



Danielle

General Manager

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