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Indy
Airlie Beach, Australia

Nice views, great location

Review of Villa del Lago
4.0 of 5 bubblesReviewed 11 Oct 2023via mobile
We stayed here for over a week and enjoyed it. Due to staff shortages our room wasn’t cleaned however we managed. It’s a nice distance from town and only a $11 Uber fee. Lovely walk to town and past the botanical gardens. Great views! Has a washing machine and you can sort your luggage
Date of stay: October 2023
Trip type: Travelled as a couple
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All reviews one bedroom apartment the kitchen lake wakatipu bottom level walking track gas fireplace flights of stairs washer dryer self catering excellent accommodation in town short drive views units nz driveway furnishings
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8 - 13 of 676 reviews
Reviewed 6 June 2023 via mobile

Excellent accommodation. Before we arrived, clear instructions were given on parking and key which we had no problem following. Great contactless check in. Location is prime. Just 10mins from airport and 10mins from city center. Peaceful surrounding. We had a lake view room and indeed the view was superb. It was wonderful to wake up to. Room facilities were comprehensive. Fully equipped kitchen with all sorts of utensils, fridge, washing needs. Nice fire place that auto regulate. Bed was comfortable. Toilet was spacious. Room was very clean. In fact, the room was so comfortable that we overslept on the day of check out. Housekeeping team was really understanding and gave us some extra time to get ready. (Thank you!) I would stay here again if ever in Queenstown.

Date of stay: June 2023
Trip type: Travelled with family
Thank JenTayHX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nik Kiddle, Owner at Villa del Lago, responded to this reviewResponded 23 June 2023

Thanks for such a lovely review. We really appreciate it.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2023

Everything we needed for 5 days in Queenstown. A slight walk from town but doable before and after dinner (especially in the summer) with fit legs. Quiet. Stunning spot.

Plenty of space and amenities were all excellent. Ventilation in the bathroom could have been better, and the steps down from the car park were steep, otherwise fantastic!

Date of stay: December 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Service
Thank GinzaLad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nik Kiddle, Owner at Villa del Lago, responded to this reviewResponded 23 June 2023

Thanks so much for your review. Much appreciated.

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Reviewed 27 March 2023 via mobile

We were very satisfied with the unit and all it had to offer. The fireplace was nice to have in the evening when the temp dropped. We emailed them about a light flickering in the bathroom and they fixed it very quickly. We also requested a late check out which they were able to accommodate which helped as we were catching a flight that day. Our only complaint was parking. It was so challenging to drive down the very tight roadway to where we had to park and the parking spots were difficult to get into unless you got the middle spots. The view was very nice and we enjoyed walking on the path below which we walked into town one day which was about 25 minutes one way. Self check in was very easy.

Date of stay: March 2023
Trip type: Travelled as a couple
Thank FamilyFirst_12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nik Kiddle, Owner at Villa del Lago, responded to this reviewResponded 23 June 2023

Thanks very much for your lovely review.

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Reviewed 25 March 2023

We recently stayed for a week in an one bedroom unit which is at the bottom of the complex and closest to Lake Wakatipu. The view was fantastic and easy access to a jetty and small beach at the front of the property. The walking track which led into Queenstown was directly below the property. It was a quiet location and no road noise. Check in instructions were clear.

The kitchen was well equipped and the unit had a washer/dryer. As noted by others, the apartment is not serviced during your stay but they did supply plenty of dishwasher, washing and bathroom needs. Yes there are lots of signs but obviously this is because people have not done the right thing. The heated floor in the bathroom kept that area lovely and warm and there was a gas fireplace in the lounge. The cleaning fee was annoying but we did save money by booking direct with the property and we were aware that it was charged.

The driveway and parking is not for the faint hearted - it is a quick turn off the main road. Due to the steep nature of the site there is a hairpin bend to access the bottom level parking. The carpark itself is a tight space. There were a few flights of stairs to our room which did not bother us at all but may be problematic for others.

Recommended.

Room tip: Take care in entering and exiting the property from the main road
Date of stay: February 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank mrandmrsbeas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nik Kiddle, Owner at Villa del Lago, responded to this reviewResponded 23 June 2023

Thanks so much for your review. We really appreciate it.

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Reviewed 1 March 2023

Stayed for an enjoyable week in a one bedroom corner unit. Can sympathise in relation to some previous rather negative comments, but do they really detract from the overall experience? Only marginally in my opinion and here follows why:

Value for money - booking direct offered reasonable value.
Location - out of town with great views of Lake Wakatipu, but exiting right by car needs a bit of a Hail Mary.
Unit access - there are sets of steps that you are warned about, but also an alternative sloping side access pathway if required. Easy keybox entry.
Servicing - reception was closed due to commonplace post-Covid staff shortages, but we did get a midweek call-in for towel changes etc.
Unit condition - floor to ceiling windows maximised the lake view and bathroom was recently renovated. Quite spacious overall.
House rules - there were a lot of notices, but have experienced worse and maybe they could have all been included in the resort info compendium instead of being posted throughout the unit.

In summary, a Trip Advisor 4-dot, very good.

Date of stay: February 2023
    • Location
    • Service
Thank Nick P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nik Kiddle, Owner at Villa del Lago, responded to this reviewResponded 23 June 2023

Hi and thanks for your review. We really appreciate it. Notices are a tricky one. We have tried without them and it'sa disaster. Very few people read the compendium. There are two notices in the kitchen. One asks guests to be careful not to set off the fire alarm. This is very important and seems to be the only way we can avoid fire alarms going off in all the apartments due to smoky cooking. The other is to ask guests to please take out their rubbish and put dishes in the dishwasher and lets them know where to find the rubbish bins. We also have a Tiaki Promise which is something Tourism New Zealand wants all business in New Zealand to have, to help encourage our guests to respect the place, the people and the environment while they are here.
Cheers

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