My husband and I had a lovely stay at the Crowne Plaza. In particular we were thoroughly impressed by Princely in the breakfast restaurant who was charming, attentive, so professional and made the best coffees! And Francisco who was equally charming and helpful with our car and bags!
The rooms were comfortable, the bed had good firmness, shower in the bathroom was strong and hot but probably the carpets are a bit old fashioned and tired. Overall good, warm and hospitable.
Kia Ora Diasvalerie,
Thank you for your valuable feedback! I'll be sure to share these feedbacks to Princely & Francisco
We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.
We look forward to you staying with us again soon.
Nga mihi,
Semi Madanawa – Duty Manager
Crowne Plaza Team
Very comfortable hotel with an excellent location in the center of town. The wifi is very good and the staff polite, knowledgeable and efficient. We would definitely stay here again.
Two minor advices: The town is brimming with tourists and traffic can be very heavy, especially during the morning hotel checkout time with traffic jams. So, the 8 km ride to the airport could, believe it or not, take up to 45 minutes. Also, the Queenstown airport is one the most heart stopping airports in which to land and takeoff (approaching through a mountain valley), and it is prone to flight cancellations because of fickle bad weather. Be prepared to unexpectedly stay an extra day because of that.
Having said this Queenstown is one the most beautiful places I have ever see,
Kia Ora,
Thank you for your valuable feedback!
We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.
We look forward to you staying with us again soon.
Nga mihi,
Semi Madanawa – Duty Manager
Crowne Plaza Team
The location is perfect... Steps away from lots of restaurants, the lake, shops, etc. The room felt old. It was clean but old. The bed was rock hard. The bathroom had a yellowish tinge to it. The staff were great and helpful. It was expensive but the views and location were worth it.
Kia Ora Amy,
Thank you for your valuable feedback.
We appreciate your time in reviewing our services and it is delightful to know that you enjoyed some aspects of your stay at the premises.
We strive to make each stay as pleasant and comfortable as possible, and we take feedback seriously and will share your opinion with the other departments to make the necessary changes so we can provide a better experience in the future.
We look forward to you staying with us again soon.
Nga mihi,
Semi Madanawa – Duty Manager
Crowne Plaza Team
We booked this hotel not knowing how much we would love its location.
We were fortunate to get an upgrade to a balcony room facing the water, Botanic Gardens, expansive sky and mountains. Fabulous view.
The hotel is located across the street from the Steamer Wharf and many restaurants, the waterfront and Earnslaw Park, the location of the Saturday craft market. Also, nearby are other shops and the Queenstown Mall.
The hotel rooms are average but the bathroom amenities were quite lovely.
Kia Ora,
Thank you for your valuable feedback!
We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.
We look forward to you staying with us again soon.
Nga mihi,
Semi Madanawa – Duty Manager
Crowne Plaza Team
I normally don't write reviews about hotels of big chains but I have to make an exemption here because hospitality was so exceptional as seldom experienced.
Also worth to mention is the perfect location at the edge of the city centre. Just walk across the street and you are in the middle of everything.
Kia Ora Glousat,
Thank you for your valuable feedback!
We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.
We look forward to you staying with us again soon.
Nga mihi,
Semi Madanawa – Duty Manager
Crowne Plaza Team
