Very comfortable hotel with an excellent location in the center of town. The wifi is very good and the staff polite, knowledgeable and efficient. We would definitely stay here again.

Two minor advices: The town is brimming with tourists and traffic can be very heavy, especially during the morning hotel checkout time with traffic jams. So, the 8 km ride to the airport could, believe it or not, take up to 45 minutes. Also, the Queenstown airport is one the most heart stopping airports in which to land and takeoff (approaching through a mountain valley), and it is prone to flight cancellations because of fickle bad weather. Be prepared to unexpectedly stay an extra day because of that.

Having said this Queenstown is one the most beautiful places I have ever see,

The location is perfect... Steps away from lots of restaurants, the lake, shops, etc. The room felt old. It was clean but old. The bed was rock hard. The bathroom had a yellowish tinge to it. The staff were great and helpful. It was expensive but the views and location were worth it.

We booked this hotel not knowing how much we would love its location.

We were fortunate to get an upgrade to a balcony room facing the water, Botanic Gardens, expansive sky and mountains. Fabulous view.

The hotel is located across the street from the Steamer Wharf and many restaurants, the waterfront and Earnslaw Park, the location of the Saturday craft market. Also, nearby are other shops and the Queenstown Mall.

The hotel rooms are average but the bathroom amenities were quite lovely.