I normally don't write reviews about hotels of big chains but I have to make an exemption here because hospitality was so exceptional as seldom experienced.
Also worth to mention is the perfect location at the edge of the city centre. Just walk across the street and you are in the middle of everything.
Kia Ora Glousat,
Thank you for your valuable feedback!
We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.
We look forward to you staying with us again soon.
Nga mihi,
Semi Madanawa – Duty Manager
Crowne Plaza Team
Crowne plaza is right in the heart of the tourist section of town. Across the street from great bars and restaurants. The front desk team are exceptional. And check in was efficient. Got a nice room overlooking the lake. Breakfast was decent buffet with all the expected items. Be aware that parking is by valet only and costs an additional $30 per day. My biggest issue (kinda picky) was the guy cleaning the tables at breakfast obviously had no clue what he was doing and did not understand basic hygiene. Maybe some training would help. Was pleased that there was a laundry room available. This really came in handy. I would recommend this place.
Thank you Alastair for your review, we are so glad you enjoyed your stay with us here at The Crowne Plaza Queenstown. It always makes us smile to hear kind words about our staff, so we will pass this on to our team!
We take our feedback very seriously so thank you for letting us know about the tables for breakfast we will make sure that this is improved upon to help create an even better guest experience in the future.
We truly hope that we can welcome you back again in the near future, to create even more great memories.
Safe travels!
Location, location, location! Stayed three nights in Queenstown during our kids summer break. Was a perfect time to visit as the fall season was wrapping up there. What a beautiful town! The hotel was wonderful and we were highly satisfied. Our room was upgraded to a beautiful lake view and our family enjoyed sitting out on the deck enjoying the picturesque little town. The staff were kind and friendly as well.. Also appreciated the self service laundry on site! Must have especially with kids in tow. As mentioned above, location is everything and this hotel hit the mark. Everything was within walking distance! Got to pick up the famous Fergburger take away and enjoy it on the deck with the amazing lake and mountain views. Definitely one of my favorite places to visit. Will not hesitate to book again with Crowne Plaza on our next visit to Queenstown.
Amazing news Nicki808, we are so happy to hear that you had such a memorable stay here at The Crowne Plaza Queenstown.
Sounds like you had an absolute blast and we love to hear this!
We will certainly pass on your kind words to our team and cannot wait to see you back in our hotel sometime in the not-too-distant future.
Safe travels Nicki.
Friendly and helpful staff. Rooms clean and beds comfortable. Really central to the water, restaurants and tours pick up from the hotel. There are many big hotels here but if your a member it’s worth it.
Thank you Mark we are so glad you enjoyed your stay with us here at The Crowne Plaza Queenstown. Certainly happy to hear about your enjoyment of our clean rooms and comfortable beds!
We truly hope that we can welcome you back very very soon, to create even more great memories.
Safe travels and all the best!
Very comfortable accommodation in a great location. You can walk to everything in town and view is amazing. Bus stop at door. Fabulous valet parking service, including free EV charge. Delicious hot and cold buffet breakfast available in hotel restaurant. 2 course dinner special on while we stayed there and food was amazing - steak cooked to perfection and good selection of meals. Highly recommended.
Thank you for your lovely review Leah, we are so glad you had a memorable stay and we will certainly pass along your kind words to our team!
We hope to see you back very soon!
Safe travels.
