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All reviews great location a lake view room valet parking steamer wharf in town per day valet service buffet breakfast restaurants and shops hotel is located steamers new zealand free wifi lake wakatipu milford sound stayed here for nights amazing views
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Reviewed 26 March 2021 via mobile

Stayed for 3 nights earlier this month. Lovely room, exquisite views, great helpful staff. So close to the main shopping area and eateries, no complaints and would definitely stay again, hopefully later this year.

Date of stay: March 2021
Trip type: Travelled with family
Thank LalaNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2021 via mobile

DATE OF STAY: end of February 2020
ROOMS: 4.5 stars
STAFF: 5 stars
VIEWS: 5 stars
ON-SITE LAUNDRY/PRICE: 5 stars
LOCATION: 5 stars - the location is 1000% worth it

IHG: We booked this room solely with our points from the IHG credit card sign on bonus. This was our 3rd stay with IHG families and I was sorely disappointed with previous stays, never honoring our request to early check-in (even though it was on the reservation) and no one acknowledged elite status. However, Crowne Plaza COMPLETELY changed my mind/thoughts after our stay.

STAFF: The staff was so friendly and helpful - elite status acknowledged with complimentary drinks at the bar and upgraded WiFi. Early Check-in request was immediately acknowledged, without us asking, which was not on par with the other IHG properties we had stayed at. And quite a HUGE deal as we had a 12-hour flight from LAX overnight to Queenstown and really needed the early check-in as we got in at 9am! They assisted us with any questions: finding the nearest grocery, booking our shuttle/taxi back to the airport and knowledgeable about how much time would be needed to get through the airport.

PROXIMITY: The proximity to EVERYTHING was what makes this hotel the most worth it. Many tours pickup across the street from Crowne Plaza or even at Crowne Plaza and it's such a short walk to the Steamer Wharf that has many different restaurants and dessert. The pharmacy is also close by and they have such friendly/helpful pharmacists there. It's also not a bad walk to the grocery store. It was great as we had a few early tours and breakfast was a quick walk away.

BREAKFAST AT THE HOTEL: was ok. I think some would love it with pastries and make your own juice, with a juicer, make your own egg and you can order whatever coffee you choose. While touring, I prefer a heartier but low-carb breakfast and the options were limited for me as I can only tolerate so many eggs, but I'm sure most would love it

THE ROOM: not all rooms will have a great view. We were in the back of the hotel so not much to see from our room, but no big deal. Our shower curtain however had 2 broken curtain rings and the fix was to loop together 2 loops on one ring making our shower curtain incredibly short and made a mess of the bathroom. We stayed there 3 nights and this was never fixed.

LAUNDRY: We didn't PLAN on doing laundry our trip but I ended up needing to and the price was great! Their laundry includes washer, dryer and detergent!

Date of stay: February 2020
Trip type: Travelled as a couple
1  Thank GourmandsExpedition
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2021

What a great location if you want to be in walking distance of the waterfront, bars, restaurants, shops. Very clean and spacious rooms with a small terrace to sit on. Lovely clean bathroom and very comfortable bed. No problem to store our luggage while we did a 6 day walk.

Date of stay: January 2021
Thank nr0we
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2021 via mobile

The hotel is in a great location and we chose a lake view room.

The view of the mountains and lake was simply stunning and worth the additional cost.

Initially we booked for 2 nights but extended to 4 nights.

When we stayed, the hotel was quiet with Auckland just lowering the alert level to 2 shortly before we left.

We only ate breakfast in the hotel, but the food was good, albeit a buffet breakfast was only offered after Auckland was back to level 1.

Eateries galore, so ate dinners elsewhere.

The hotel has valet parking included, and this takes the hassle out of parking.

The surprising fact was the hotel had not reduced rates significantly and was pretty quiet.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank joharaje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2021 via mobile

Really nice clean hotel the staff were brilliant it is central to the main town centre but didn’t notice any traffic noise at all. The only point I would make is breakfast has limited options if your not wanting cooked everyday apart from that we would definitely stay again next time.

Date of stay: January 2021
Trip type: Travelled with family
Thank cjherbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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