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Reviews (2,168)
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Reviewed 11 July 2018

Stayed here for business and pleasure over 3 days and enjoyed it. The hotel has everything you want in a boutique 5 star experience including a bar, restaurant, surprise and delights factors (hot tub garden) and friendly helpful staff. The walk up the hill was not as bad as it looks at first, actually kind of refreshing!

Stayed: July 2018
Thank llourd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoritzQueenstown, Operations Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this reviewResponded 3 weeks ago

Dear llourd, thank you for your review. I'm delighted you enjoyed your stay and our Hot Tub Garden was a highlight for you. I do hope we have the pleasure of welcoming you back to enjoy more of our beautiful place. With warm regards, Marina Silva Operations Manager

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Reviewed 9 July 2018

I had stayed in the St Moritz before in 2016 when last in New Zealand.. lovely hotel, friendly staff, rooms were lovely and clean. Cannot fault it. Only minor suggestions would be ability to turn off air conditioning in winter time at night (at least in the room I stayed in) and possibility of adding bins near the kettle / mini bar areas.

  • Stayed: May 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
1  Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoritzQueenstown, Operations Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this reviewResponded 4 weeks ago

Dear Ian, thank you for your return visit and feedback. I'm so delighted you enjoyed your stay with us. In future stays please note we can certainly turn off your air conditioning, our staff can always assist with the settings of air conditioning ensuring maximum comfort at night. In Our Guest Rooms the bins are located near the desk and we can certainly provide additional bins if needed. I look forward to welcoming you back soon Ian. With warm regards, Marina Silva Operations Manager

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Reviewed 9 July 2018 via mobile

My husband and I just spent 4 nights here and it's divine! We had a suite over looking the lake - the interior is gorgeous and damn sexy. Lombardi restaurant - new menu is superb - cheese souffle/venison loin yum yum. Also there mulled wine is the best in queenstown hands down!!

Stayed: July 2018, travelled as a couple
1  Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoritzQueenstown, Operations Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this reviewResponded 4 weeks ago

Dear Lisa, I'm thrilled how memorable your stay has been. I'm so glad the comfort and features of our new rooms were to your liking. I'm delighted you enjoyed our new Winter Menu, and our new Mulled Wine recipe! I look forward to sharing your compliments with the Lombardi team, and welcoming you back to enjoy more of our delicious fare! With warm regards, Marina Silva Operations Manager

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Reviewed 9 July 2018

All of our expectations were met at this Hotel.
Friendly and attentive staff. Our room was large and well presented.
We had several great meals at the Restaurant.
It is a slight walk up a hill but very near town which made for a great view.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Accorhotels.com
Thank 952nathan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoritzQueenstown, Operations Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this reviewResponded 4 weeks ago

Dear 952nathan, thank you for top rating. I'm thrilled how memorable your stay has been - from our friendly staff, dining in Lombardi and the comfort of your room. We hope to welcome you back again soon, and please enjoy the complimentary cab service from town on your future stay. With warm regards, Marina Silva Operations Manager

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Reviewed 9 July 2018

We came to Queenstown for some skiing. The hotel is well situated, close to the town but easily walkable. We were welcomed and the service was excellent. We had a meal on the Friday night and the service was great and food great. However, on the Saturday night after a day of skiing we went to have a meal and there was a very loud function happening in the room behind the bar. The people were screaming, swearing etc and having a great party but-just not appropriate for young children to have a meal around. So sadly went went to town instead. Other than that it was fine.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank T1285XVdavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoritzQueenstown, Operations Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this reviewResponded 4 weeks ago

Dear T1285XVdavid, thank you for your review. I'm delighted you enjoyed our location and our staff made you feel welcome during your stay. I'm sincerely sorry for the inconvenience caused by a function during your stay, which was reserved as a private Mid-Winter Christmas dinner. Although we are happy they enjoyed their celebrations we certainly did not anticipate such excitement - please accept my apologies. I truly hope we have the opportunity to welcome you and your family back again, and we'll ensure your next winter retreat is memorable in the serenity of our location. With warm regards, Marina Silva Operations Manager

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