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Reviews (984)
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Reviewed 1 July 2018

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MillenniumHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Joshua T, Front Office Manager at Millennium Hotel Queenstown, responded to this reviewResponded 4 July 2018

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Reviewed 28 June 2018

Haven't been to queenstown for years and was pleased to find some last minute vacancy at this hotel. It's as good as I remember it being 10 years ago when I last visited. Great fairly central location

Stayed: June 2018, travelled with family
1  Thank burgersbobs14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua T, Front Office Manager at Millennium Hotel Queenstown, responded to this reviewResponded 4 July 2018

Greetings burgersbobs14,

Thank you for giving us the opportunity to host you again after a decade. We are glad to hear that you found us to be as good as we were on your previous visit.

Our proximity to the heart of Queenstown truly does make Millennium Queenstown the preffered choice of accommodation for visitors to Queenstown. We look forward to hosting you again on your next visit.

Kind Regards,
Management

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Reviewed 27 June 2018

Overall our stay was pleasant, with only a couple of things tainting our visit. Thankfully these couple of things (bad urine smell in bathroom and one particularly rude staff member) are things that can be addressed and we look forward to staying again in the future.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MillenniumHotels.com
Thank ge0ffandamanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua T, Front Office Manager at Millennium Hotel Queenstown, responded to this reviewResponded 4 July 2018

Greetings ge0ffandamanda,

While we are glad to hear that you had a pleasant accommodation experience overall, we are disappointed to hear that one of our staff came across rude and that you noted an unpleasant odour your room bathroom. As reflected in otherreviews on this page. please be assured that this is certainly not the norm at Millennium Queenstown. Saying that, we do take your concerns seriously and thank you for sharing them with us.

If it isn't too much trouble, I would love to get additional information regarding the experience with the encounter with the staff member that came across rude, so that we can coach the respective team member accordingly. Please e-mail me at "joshua.thomas@millenniumhotels.co.nz", if you get the chance.

We hope to have the chance to welcome you back on your next visit to Queenstown.

Kind Regards,
Management.

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Reviewed 27 June 2018

We enjoyed all throughout the stay at Millennium Hotel. Experienced best customer service. Big room and comfy bed. Very much appreciated to the staff as they granted my request for a birthday cake for my better half who is celebrating his birthday that day...it was a super special cake & Bubbles and birthday card from the hotel. Had dinner at The Observatory Restaurant , food was very nice and good ambiance of the place. Definitely will come back.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MillenniumHotels.com
Thank Lettelu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua T, Front Office Manager at Millennium Hotel Queenstown, responded to this reviewResponded 28 June 2018

Greetings Lulette,

Thank you once again for giving us the chance to host you and your husband for his birthday celebration in Queenstown. Arranging for the birthday cake and the bottle of bubbles, was the least we could do to make this day more special for the both of you.

We are delighted to hear that you were pleased with all aspects of your stay, and we look forward to welcoming you back again on your next visit.

Kind Regards,
Management.

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Reviewed 26 June 2018

Right in the heart of Queenstown Millennium is a bit of an icon, the very friendly staff do a great job making you feel welcome and at home. The foyer is expansive and the rooms very warm and comfortable. This was not my first stay and I would be very happy to stay again…

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MillenniumHotels.com
Thank jacobgW7822PC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua T, Front Office Manager at Millennium Hotel Queenstown, responded to this reviewResponded 28 June 2018

Greetings jacobgw7822PC,

We are delighted to hear that you had a 5-STAR experience during your recent stay with us.

Your kind feedback has been shared with our Front Desk team, and has served as encouragement to them as they continue to strive to make our guests feel welcome and comfortable. We are glad to be your preferred choice of accommodation on your visits to Queenstown.

We look forward to welcoming you back again on your next visit.

Kind Regards,
Management.

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