What a wonderful home away from home..

The staff were so friendly, effortless & superior service from the reception through to housekeeping. Rooms were sizable, and well appointed, with super comfortable beds, a large bar fridge, and lovely products. The 7-seat jacuzzi was a real treat for our own private use for the hour we were allocated (which we enjoyed on several days) without any issues. We were kindly upgraded to a lakefront view which had two large balconies and a breathtaking vista of the lake, mountains, and well-kept gardens.

The location was perfect, just a short 5 min walk into Queenstown shops & restaurants, local bus service within 100m of the hotel, and a convenient 9 mins from the airport.

Breakfast, buffet style - ample selection of hot & cold with espresso coffees available and a large selection of teas. It was a basic breakfast however at the price the room was offered, it allowed us to be foodies at so many wonderful restaurants, cafes, and bakeries from lunch through to supper!

Ample storage area for skis/boots and bags. Super impressed with the hotel. The staff took great pride in ensuring you had a wonderful stay.
A little dated in decor in some areas however for value, service & hospitality - look no further.

We'll be back!

Thank you to all who made our ski trip & my daughter's 13th birthday one to fondly remember.

Was very excited to stay here, with the website showing beautiful views & top notch rooms. However, there was construction right outside our room that would go all through the night with very loud noises that kept us awake as well as flashing lights - this construction also made it a pain to drive in and out of the hotel. They also partially ruined the view that we were very excited for. The curtains & sheets had weird stains and the sheets smelt horrible. Would definitely not recommend.

Clean rooms. The apartments are well maintained. discrete and efficient servicing. Staff always available, very friendly and helpful. The team here is clearly solution focused. Reception has great knowledge of the town and available activities offering useful advice. Adequate parking which tends to be a drama in Queenstown